Digital Commerce Operations Specialist

1 day ago


Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

Pronel Personnel is seeking a skilled Digital Commerce Operations Specialist to manage their sales and e-commerce operations for wholesale distributors. This role focuses on product listing, pricing accuracy, order follow-ups, and maintaining strong customer relations with online and independent stores.

Key Responsibilities:
  • Manage product listings, ensuring accurate images, descriptions, and pricing.
  • Oversee order processing, ensuring delivery lead times are met.
  • Resolve customer queries and complaints efficiently.
  • Administer pricing updates and manage stock availability.
  • Collaborate with internal teams to ensure smooth operations and accurate product data.

The successful candidate will have experience in e-commerce platforms, Microsoft Office (Excel, Word, PowerPoint), and IT systems. Strong attention to detail and communication skills are essential for this role.

We estimate the salary for this position to be around £25,000-£30,000 per annum, depending on experience. If you have a passion for e-commerce and the ability to enhance the online customer experience, we encourage you to apply.



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