Debtors Management Specialist

1 month ago

Cape Town, Western Cape, South Africa Frank Consult Full time
Debtors Controller Job Description

Frank Consult seeks a skilled Debtors Controller to manage the full debtor's function. The successful candidate will oversee the collection of debtors' accounts, control and reconcile accounts receivable, ensure that accounts are settled timeously and accurately, and handle customer queries promptly.

Key Responsibilities:
  • Allocate and match payments received to processed invoices.
  • Investigate and prepare supporting documents for customer credit requests.
  • Process customer rebates and manage credit notes and invoices.
  • Collaborate with Sales Reps regarding blocked accounts due to non-payment.
  • Prepare and send monthly debtors' invoices and statements.
  • Conduct debt collection via phone and email.
  • Reconcile customer accounts and allocate marketing accounts.
  • Create and maintain customer payment terms.
  • Handle customer queries and allocate consignment sales.
  • Generate customer invoices and credit notes for consignment sales.
Reporting:
  • Customer Drop Shipment Reports.
  • Outstanding Debtors Reports.
  • Consignment Billing Reports.
  • Monthly reporting for annual audit preparation.
Experience and Skills Required:
  • Proven experience in debtors, credit control, or collections.
  • Strong account reconciliation experience.
  • Basic understanding of bookkeeping and accounting principles.
  • Experience managing retail debtor accounts (e.g., Checkers, PnP, Spar, Makro).
Personality Traits:
  • Ability to work under pressure and meet deadlines.
  • Assertive, confident, and able to prioritise tasks.
  • Excellent telephone and written communication skills.
  • Strong attention to detail with analytical skills.
  • High level of customer service and teamwork skills.

At Frank Consult, we are committed to providing exceptional service to our clients, and we are looking for a skilled Debtors Controller to join our team.

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