Delivery Services Operations Manager

Join our dynamic team at Tata Consultancy Services (TCS) as a Service Delivery and Operations Leader in Cape Town, South Africa.About TCSTCS is a global leader in IT services, consulting, and business solutions, working with top companies worldwide to drive business growth and transformation.Key Responsibilities:Driving business growth through service...

Job Title – Service Delivery ManagerCompany – TCS (MEA)Location – City of Cape Town, South AfricaJob type – Full timeAbout Us :Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS...

Job DescriptionThe Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients.Purpose of the Role:Taking full ownership and responsibility for operational delivery and stability of clients assigned, and support other...

Job SummaryThis role involves leading the end-to-end management of key accounts, focusing on IT service delivery and call center operations. The successful candidate will have a strong understanding of cloud technologies, IT networking, and contact center platforms.Key ResponsibilitiesClient Portfolio Management: Responsible for managing key accounts,...

Location – City of Cape Town, South Africa Job type – Full time About Us : Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered,...

Location – City of Cape Town, South AfricaJob type – Full timeAbout Us :Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated...

About Exl:Exl is a leading global analytics and data management company that helps businesses drive growth, improve customer experience, and increase efficiency through its proprietary data-driven capabilities.Job Summary:We are seeking a highly experienced IT Service Delivery Manager to oversee and enhance service delivery operations, manage client...

SA - Western Cape, Cape Town - CBDIT SERVICE DELIVERY MANAGER - CLIENTS / VENDORS / STAKEHOLDERSPOSITION BASED IN CAPE TOWNWe are seeking candidates who primarily engage with internal vendors and stakeholders. The role will require close collaboration with the Recruitment Manager, Workforce Planner, Transitions Manager, etc., as well as managing clients...

About the RoleWe are seeking an experienced IT Service Delivery Manager to oversee and enhance service delivery operations, manage client relationships, and drive service excellence. The ideal candidate will be client-focused with a proven track record of delivering exceptional IT services, optimizing customer experience, and maintaining high service...

Job OverviewWe are a leading contact centre solutions provider seeking an experienced Call Centre Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective service delivery.Main Responsibilities:Developing and implementing strategies...

The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients.PURPOSE OF THE ROLETaking full ownership and responsibility for operational delivery and stability of clients assigned, and support other SDMs in...

The Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients. PURPOSE OF THE ROLE Taking full ownership and responsibility for operational delivery and stability of clients assigned, and support other SDMs in...

Job RequirementsWe are seeking an experienced Service Delivery Manager to oversee our cleaning operations. This individual will be responsible for driving business growth and excellence through exceptional service delivery, while maintaining high standards of quality and safety.Key ResponsibilitiesOversee daily cleaning operations across multiple sites,...

Our BPO client is looking for Service Delivery candidates:Basic Function: This is a business and client facing role that ensures seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.Essential Functions:Client...

About the RoleThe General Manager (Operations) will be responsible for leading the development and implementation of strategies to enhance service delivery, efficiency, and cost-effectiveness across our portfolio. This role requires a highly skilled and experienced professional who can drive operational excellence, cultivate strong relationships with clients...

Job SummaryWe are seeking a seasoned Service Delivery Lead to manage our global IT service delivery and call center operations. The ideal candidate will have extensive experience in managing large BPO client relationships and a strong background in IT Networking.Responsibilities:IT Service Delivery: Develop and implement strategies to improve IT service...

InvisionHR is seeking an experienced Operations Manager - Delivery and Sales to join our team. This role involves overseeing the logistics operations for food-servicing equipment deliveries and services, ensuring efficient order fulfillment, and supporting internal teams in maintaining smooth logistical operations.Key Responsibilities:Implement, maintain,...

About Ekco Group, a fast-growing cloud solution provider in EuropeJob OverviewWe are seeking an experienced Head of Service Delivery and Operations to lead our service desk team in Cape Town. This role will be responsible for overseeing the performance of our 24/7 service desk, ensuring SLAs and KPIs are met or exceeded.Key Responsibilities:Lead a...

About ExlWe're a leading business process and technology services company. Our team of experts helps clients drive growth, improve efficiency, and reduce costs.Job DescriptionThe Assistant Vice President-IT Service Delivery Manager will oversee our IT service management operations, ensuring exceptional delivery quality and client satisfaction. Key...

As a Team Leader at WNS Global Services, you will be responsible for leading our team of Customer Service Advisors in delivering exceptional customer experiences.Key AccountabilitiesDevelop and implement effective strategies to meet customer needs and improve business outcomes.Mentor and coach team members to enhance their skills and knowledge, creating a...