Tech Support Specialist
1 month ago
About Ditto Hire
Ditto Hire is a leading technology company that provides innovative recruitment software solutions to staffing firms and hiring managers.
Salary Information
We offer a competitive base salary with commission, providing a lucrative compensation package for our Support Consultant role.
Job Description
As a Support Consultant at Ditto Hire, you will play a critical role in servicing our growing customer base by providing exceptional support via telephone, email, and support systems.
Key responsibilities include:
- Providing friendly and efficient support to customers
- Accurately recording and documenting activity through the ticket system
- Ensuring effective communication with customers, colleagues, and management
- Performing ad-hoc functions, projects, and training
Requirements and Qualifications
To succeed in this role, you will need:
- A customer support background
- Experience in support on large platforms
- Excellent communication skills
- Ability to learn quickly
Benefits and Opportunities
At Ditto Hire, we offer a comprehensive benefits package, including:
- Competitive compensation (base salary with commission)
- Comprehensive time-off and generous leave policies
- Excellent working environment with exceptionally smart people
- Collaborative, transparent, and fun office culture
- Accelerated professional development
- Constant learning and improvement
About You
We are looking for a resourceful individual with a strong sense of urgency, excellent telephone manners, and the ability to take initiative and solve problems. If you are a quick learner, comfortable in a dynamic tech environment, and enjoy sharing knowledge, we encourage you to apply for this exciting opportunity.
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