Orders Processing Coordinator

2 weeks ago


East London, Eastern Cape, South Africa SKG Properties Full time

**Job Overview:**

As an integral part of our team at SKG Properties, you will be responsible for capturing and processing customer orders with accuracy and efficiency, ensuring timely delivery and customer satisfaction. Your role will also involve maintaining customer records and providing administrative support to our sales team.

Main Responsibilities:

  • Accurately capture and process customer orders, ensuring timely delivery and satisfaction.
  • Communicate with customers to confirm order details and resolve any discrepancies or issues.
  • Monitor and track order status to ensure timely delivery.
  • Maintain and update customer records in our company database.
  • Provide administrative support to the sales team, including preparing reports, managing correspondence, and scheduling appointments.
  • Assist with inventory management and stock control, ensuring seamless order processing.
  • Collaborate with other departments to ensure smooth order processing and customer service.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Maintain high levels of accuracy and attention to detail in all tasks.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in order processing or administration is preferred.
  • Proficient in Microsoft Office and data entry.

Skills:

  • Strong organizational and time-management skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and in a team environment.
  • Attention to detail and accuracy.
  • Ability to multitask and prioritize workload.


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