Credit and Collections Assistant
3 weeks ago
Job Title: Credit and Collections Assistant
Company: Unique Personnel Ltd
Unique Personnel Ltd is seeking a Credit and Collections Assistant to support the company's fiscal policy in the field of debt control and collection of monies. As a key member of the team, you will be responsible for the control of credit facilities to the client base, monitoring credit limits and payment patterns, and recording payments.
Key Responsibilities:
- Good liaison with the client base and internal stakeholders
- Correct intelligent processing of credit applications
- Monitoring of credit limits and payment patterns and recording of payments
- Other administrative functions
General Duties:
- In addition to the above, you may be expected to perform all reasonable duties assigned to you or related to the proper completion of job tasks
- During a work colleague's leave of absence or during month end, peak busy periods, or stock-takes you may be required to perform other job tasks upon reasonable request from your manager
- Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum
- Liaise with sales credit manager regarding overdue/disputed accounts
- Follow up on overdue invoices and payments and implement company collections procedures as necessary
- Review disputes on a weekly basis with escalation to credit manager as appropriate
- Look for ways to improve debt collection processes
- Reconciliations, banking and assisting with bad debts
- Collect customers current and overdue debts proactively investigating and resolving any disputes/queries within a timely and effective manner
- Ensure proficiency in reconciling and reporting account transactions
- Ensure all work practices meet company standards, relevant compliance obligations and relevant laws
Requirements:
- Well-developed English and Afrikaans language skills
- Good numeric knowledge in order to analyze and reconcile accounts
- Computer skills in order to record and track debtor accounts and payments
Behavioural Attributes:
- A keen attention to detail and aptitude for figure work
- Well-developed and practiced interpersonal skills to maintain good client and internal relationships
- Mentally stable person who can react positively to stressful and conflict situations whilst remaining calm and rational
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