IT Infrastructure Manager
2 days ago
We are seeking an experienced IT Infrastructure Manager to join our team at MECS Africa.
About the RoleAs an IT Infrastructure Manager, you will be responsible for ensuring the smooth operation of our ICT infrastructure and applications. This includes managing the whole life cycle of instances, automating tasks, and maintaining large numbers of instances with automation tools and scripting.
You will also be responsible for implementing Service Management processes, such as Problem Management, Capacity Management, Service Design, Incident Management, etc.
In addition, you will have expertise in storage solutions, including SAN, Server storage, and cloud storage, as well as knowledge of Commvault backup and recovery.
Key Responsibilities- Release Management: You will be responsible for operational changes in the ICT infrastructure and applications.
- System Availability and Compliance: You will ensure that services/systems availability and capacity meet Service Level Agreements (SLAs) and adhere to ICT best practice standards.
- Monitoring and Reporting: You will report on services/systems availability and capacity.
- Stakeholder Advisory: You will align business and systems requirements with new technology implementations.
- Maintenance Planning: You will develop maintenance schedules for systems equipment.
- Support Services: You will provide swift resolution of incidents.
- Operational Analysis: You will analyze IT systems for improvement.
- Configuration Management: You will track changes in configurations and update associated documentation accordingly.
- Incident Response: You will respond to outages and other infrastructure issues promptly in accordance with SLAs.
MECS Africa is a leading provider of [insert industry here] solutions. We pride ourselves on delivering high-quality services to our clients, and we are looking for talented individuals to join our team.
What We OfferWe offer a competitive salary of R1,200,000 per annum, plus benefits including medical aid, retirement fund, and 22 days annual leave.
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