Commercial Claims Specialist
3 weeks ago
Job Title: Commercial Claims Specialist
Job Summary: We are seeking a highly skilled Commercial Claims Specialist to join our team at Mirror Images LTD. The successful candidate will be responsible for handling commercial claims, motor, and non-motor insurance claims, and ensuring timely and efficient resolution of claims.
Key Responsibilities:
- Register all new claims received and raise an appropriate reserve as outlined in the reserving methodology.
- Action any immediate claims processing requirements in accordance with the relevant Claims procedure manual.
- Attend to all queries received relating to in-progress claims timeously as per company turn-around times.
- Amend reserves in accordance with reserving methodology and new information received.
- Regular liaison and communication with broker/client on progress of the claim.
Requirements:
- Matric, FAIS compliant (within prescribed deadline).
- Successfully passed RE 1.
- Effective time management skills, System A and computer literacy (word, excel, outlook).
- Email and Telephone Etiquette, SOP Concept.
- Minimum five years relevant work experience in short term insurance claim settlement.
Competencies:
- Results oriented.
- Commitment.
- Proficiency.
- Continuous Learning.
- Honesty and Integrity.
- Adaptable to change.
- Strategic thinking.
- Team player.
- Goal oriented.
- Coaching and consulting.
- Time management.
- Communication skills.
- Ability to build good relationships.
- Work well under pressure.
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