Commercial Claims Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa Mirror Images LTD Full time

Job Title: Commercial Claims Specialist

Job Summary: We are seeking a highly skilled Commercial Claims Specialist to join our team at Mirror Images LTD. The successful candidate will be responsible for handling commercial claims, motor, and non-motor insurance claims, and ensuring timely and efficient resolution of claims.

Key Responsibilities:

  • Register all new claims received and raise an appropriate reserve as outlined in the reserving methodology.
  • Action any immediate claims processing requirements in accordance with the relevant Claims procedure manual.
  • Attend to all queries received relating to in-progress claims timeously as per company turn-around times.
  • Amend reserves in accordance with reserving methodology and new information received.
  • Regular liaison and communication with broker/client on progress of the claim.

Requirements:

  • Matric, FAIS compliant (within prescribed deadline).
  • Successfully passed RE 1.
  • Effective time management skills, System A and computer literacy (word, excel, outlook).
  • Email and Telephone Etiquette, SOP Concept.
  • Minimum five years relevant work experience in short term insurance claim settlement.

Competencies:

  • Results oriented.
  • Commitment.
  • Proficiency.
  • Continuous Learning.
  • Honesty and Integrity.
  • Adaptable to change.
  • Strategic thinking.
  • Team player.
  • Goal oriented.
  • Coaching and consulting.
  • Time management.
  • Communication skills.
  • Ability to build good relationships.
  • Work well under pressure.


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