Business Analyst Atlassian JIRA Expert

6 days ago


Johannesburg, Gauteng, South Africa E-Merge Full time
About E-Merge

We are a prestigious organisation seeking a skilled Business Analyst to join our team. The ideal candidate will have expertise in Atlassian Jira and be able to gather business requirements from stakeholders, translating them into system requirements for the Jira configuration team.

Job Overview

This is a Contract - Hybrid position based in Parktown, South Africa.

Key Responsibilities
  1. Gather Business Requirements: Engage with business stakeholders to elicit and document business requirements.
  2. Translate Business Requirements: Translate business requirements into system requirements for Jira configuration.
  3. Analyse Current Processes: Analyse current processes to identify inefficiencies and areas for improvement.
  4. Facilitate Signoff: Facilitate signoff on business requirements specifications.
  5. Oversee Software Development Life Cycle: Oversee the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.
  6. Manage Testing Activities: Manage testing activities and ensure the quality of deliverables.
  7. Coordinate with Development Teams: Coordinate with development teams to implement Jira solutions and integrations.
  8. Provide Training and Support: Provide training and support to end-users on Jira usage.
  9. Monitor and Report on KPIs: Monitor and report on key performance indicators (KPIs) to measure process effectiveness.
Requirements

The ideal candidate will have:

  • A Bachelor's degree in Business Administration, Information Technology, or a related field.
  • A strong understanding of business processes and process improvement methodologies.
  • Proficiency in Atlassian Jira, including high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.
  • Experience with Agile methodologies is an added advantage.
Compensation

The successful candidate can expect a competitive hourly rate of R300 per hour.



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