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Business Process Improvement Manager

1 week ago

Midrand, Gauteng, South Africa Adapt IT Group Full time

As a Business Process Improvement Manager at Adapt IT Group, you will be responsible for conducting quality audits throughout the organisation and reporting on compliance and corrective measures.

Key Responsibilities
  • Conduct quality audits throughout the organisation and report on compliance and corrective measures
  • Register and distribute Process Improvement Requests, Escalation Requests, and Customer Complaints
Required Skills and Qualifications
  • Technical skills: ISO Standards and Auditing
  • Professional skills: Planning, Organizing, Business Writing, Instructor-facilitated Presentations
  • Driving Value: Challenging the current state to seek real improvements
  • Leading Self: Demonstrating tenacity and resilience