Sales Representative

1 week ago


East Rand, South Africa Stiles Recruit Full time

Job Overview:

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The Retail Sales Representative plays a crucial role in achieving sales targets, driving customer satisfaction, and building brand loyalty. The ideal candidate will possess excellent communication and customer service skills, a strong knowledge of our product line, and the ability to thrive in a fast-paced retail environment.

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Main Responsibilities:

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  • Represent the brand and product line to customers in a professional and engaging manner.

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  • Demonstrate in-depth knowledge of products, including features, benefits, uses, and pricing.

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  • Provide exceptional customer service by greeting and assisting customers, answering product-related inquiries, and addressing any concerns or complaints.

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  • Proactively engage with customers to understand their needs, recommend products, and upsell where appropriate.

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  • Maintain a clean and organized retail environment, including product displays, shelves, and signage.

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  • Process customer transactions accurately and efficiently using the point-of-sale system.

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  • Monitor stock levels and restock merchandise as needed, ensuring optimal product availability and visual merchandising standards.

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  • Collaborate with the store management team to meet sales targets and contribute to overall store performance.

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  • Stay informed about industry trends, competitor products, and new market opportunities.

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  • Attend ongoing product and sales training sessions to continuously improve knowledge and skills.

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Requirements:

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  • High school diploma or equivalent required; bachelor's degree in business, marketing, or related field preferred.

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  • Proven experience in a retail or customer service role, preferably in a sales-driven environment.

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  • Strong interpersonal skills with the ability to build rapport and establish lasting relationships with customers.

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  • Excellent verbal and written communication skills, including active listening skills.

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  • Demonstrated ability to effectively present and promote products to customers.

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  • Results-driven mindset with the ability to meet or exceed sales goals.

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  • Proficient computer skills and experience with point-of-sale systems.

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  • Ability to work flexible hours, including evenings, weekends, and holidays as required.

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  • Physical stamina to stand, walk, and lift heavy merchandise for extended periods.

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  • Positive attitude, self-motivated, and passionate about delivering exceptional customer experiences.

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Salary: $40,000 - $60,000 per annum (dependent on location and experience)

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Benefits: Competitive salary, comprehensive training program, and opportunities for career advancement.


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