Genesys Solutions Engineer
2 days ago
Sabio is a dynamic and innovative company that provides expert solutions for Contact Centre needs. We are looking for a skilled Genesys Solutions Engineer to join our team.
This role involves working with Genesys Cloud applications and support methodologies to deliver technical support services to our customers. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer experiences.
Key responsibilities include:
- Providing technical support to our customers through various communication channels.
- Investigating and resolving technical issues using analytical problem-solving skills.
- Collaborating with internal teams to deliver proactive maintenance, break fix, change, and automation activities.
- Developing and maintaining accurate records of support activities and customer interactions.
- Participating in knowledge sharing initiatives to contribute to the development of our ITSM Knowledge Base.
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AVVC L3 Engineer
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Sabio Full timeSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers need to respond to the ever-changing world. Our powerhouse products and...
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Customer Service Advocate
6 days ago
Cape Town, Western Cape, South Africa Sabio Full timeAbout the RoleThis technical position involves supporting enterprise customers under a managed service contract, working closely with the Genesys Support team on various activities.The successful candidate will have prior experience with Genesys Cloud applications and support methodologies, as well as excellent communication and interpersonal skills.Required...
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Turnkey Engineering Solutions Expert
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Cape Town, Western Cape, South Africa WatersEdge Solutions Full timeElectrical Solutions Specialist RoleAs an Electrical Solutions Specialist at Watersedge Solutions, you will be responsible for designing, proposing, and quoting turnkey Electrical and Instrumentation (EC&I) solutions in both corporate and industrial markets.Your primary goal will be to provide cost-effective engineering solutions that meet client needs and...
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Senior Data Solutions Engineer
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Genesys Cloud Expert
6 days ago
Cape Town, Western Cape, South Africa Sabio Full timeAbout SabioA leader in contact centre solutions, Sabio provides cutting-edge expertise and services to support our clients' success.We have a strong problem-solving engineering background and a 'can-do' attitude, driving innovation and quality in everything we do.This role is ideal for those passionate about delivering exceptional customer experiences and...
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IT Systems Engineer
4 days ago
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Aerospace Engineer Position
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Cloud Solution Engineer
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IT Solutions Engineer
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Sabio Full timeSabio is a global company and the leading independent UK Contact Centre solution supplier. We work with renowned brands and partners worldwide, delivering high-quality, secure, and robust platforms and solutions.We provide expertise and innovative solutions to help our customers adapt to the ever-changing world. Our cutting-edge products and expertise focus...
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Solutions Engineer
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Cape Town, Western Cape, South Africa PayComplete Full timeSolution Engineer / Pre-salesLocation: Cape Town area, South AfricaPayComplete provides software, hardware and services for cash handling, payments, and self-service transaction solutions to thousands of enterprise customers throughout the world.Our technology enables customers in retail, transportation, banking, vending and cash centers to automate their...
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Engineering Solutions Specialist
4 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeAbout UsThe University of Fort Hare is a leading institution committed to delivering innovative solutions. We are seeking a skilled Engineering Solutions Specialist to join our team and drive business growth through effective engineering solutions.This role will involve working closely with clients to understand their needs and delivering tailored...
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Electrical Solutions Specialist
6 days ago
Cape Town, Western Cape, South Africa WatersEdge Solutions Full timeRole OverviewWe are seeking a highly skilled and motivated Proposal Engineer to join our dynamic team at Watersedge Solutions.This role involves designing, proposing, and quoting turnkey Electrical and Instrumentation (EC&I) solutions in both corporate and industrial markets.The ideal candidate is highly detail-oriented, has a strong background in electrical...
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Cloud Solutions Engineer
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Cape Town, Western Cape, South Africa Amazon Full timeCloud Solutions Engineer: Take your career to new heights as a Cloud Solutions Engineer at Amazon Web Services. As a member of our Support Engineering team, you will have the opportunity to design, implement, and deploy cloud-based solutions for our customers. Your expertise in cloud computing concepts, Hadoop administration, and distributed systems will...
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Solutions Engineer
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Cape Town, Western Cape, South Africa Cyber Crime Full timeSolutions Engineer (Portuguese Speaking)DarktraceDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader...
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Technical Support Specialist
6 days ago
Cape Town, Western Cape, South Africa Sabio Full timeSabio is a global company and the leading independent UK contact centre solution supplier.We work with leading brands and partners across the globe to provide expertise and solutions that help our customers adapt to an ever-changing world.Our powerhouse products and expertise focus on creating state-of-the-art real-time communications platforms and contact...
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Technical Solutions Engineer
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Cape Town, Western Cape, South Africa Glasshouse Recruiting Full timeJob Title: Technical Solutions EngineerWe are seeking a skilled Technical Solutions Engineer to join our team at Glasshouse Recruiting. In this role, you will be responsible for designing and building data management solutions, integrating with data science tools, and providing 2nd Tier support and enhancement services.About the Role:You will work closely...
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Proposal Engineer
1 week ago
Cape Town, Western Cape, South Africa WatersEdge Solutions Full timeDirect message the job poster from WatersEdge SolutionsCandidate Experience and Marketing Manager @WatersEdgeSolutions | Bcom Marketing ManagementWe have an exciting opportunity for an experienced Proposal Engineer to join a forward-thinking and innovative team. This role involves designing, proposing, and quoting turnkey EC&I solutions in both corporate and...
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Solutions Engineer
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Cape Town, Western Cape, South Africa Cisco Systems, Inc. Full timeEngineer - Pre Sales and Product ManagementJob Type: Professional Service ProviderJob Id: Meet the TeamJoin the Cisco South Africa team, where we collaborate to provide the best solutions for our clients.Our team supports and empowers you to grow alongside our customers, fostering an environment where we care about our clients, enjoy having fun, and actively...