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IT Systems Engineer

2 weeks ago

Cape Town, Western Cape, South Africa DataFin Full time

About DataFin:

DataFin is a renowned cloud Contact Center and CRM solutions provider in Southern Africa, striving to provide innovative technology to our customers. As an Infrastructure Engineer at DataFin, you will be responsible for maintaining and expanding our cloud infrastructure.

Main Responsibilities:

  1. Sustaining and enhancing the functionality of our cloud-based systems, ensuring flawless collaboration between team members and clients.
  2. Developing and implementing efficient architecture for our infrastructure, encompassing system testing, security management, and second-line support.

Essential Skills and Qualifications:

Required Qualifications:

  1. National Diploma in Information Technology or equivalent Degree/Diploma
  2. Microsoft Server Certification (2012 R2, 2016 and 2019 Administrator)
  3. Linux Certification (Linux Certified Professional or similar)

Desirable Experience and Skills:

  1. Dell SAN/Server Administration
  2. VOIP/SIP
  3. Networking / Diagnostic / Wireshark
  4. Windows Clustering and Windows Servers (2012, 2016 and 2019)
  5. Backup and Recovery
  6. Internet Information Services (IIS)
  7. Nagios and Monitoring
  8. Linux (Ubuntu)
  9. Helpdesk and Support Experience
  10. Technical Problem Solving
  11. VMware vSphere / ESXi
  12. Disaster Recovery/Risk Management
  13. Firewall / Security Experience
  14. Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous, not required