Service Delivery Expert

2 days ago


Rustenburg, North-West, South Africa ABB Schweiz AG Full time

As a Field Service Engineer at ABB Schweiz AG, you will play a critical role in delivering high-quality service to our customers. Your primary responsibilities will include executing service work with low to medium complexity, ensuring customer satisfaction, and collaborating with internal stakeholders to achieve business objectives.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment. Your expertise in electrical engineering and technical support will be essential in identifying opportunities to improve the customer's operations and eliminating pain points.

Main Accountabilities
  • Plan and execute service work as per customer order and expectation(s).
  • Ensure timely completion of service work and adherence to quality standards.
  • Collaborate with internal stakeholders to achieve business objectives.
Qualifications and Experience
  • B-Tech Degree or Diploma in Electrical Engineering
  • 23 Years experience in field service work.
  • Certification in Quality Management
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