Personal Shopping Experience Specialist

3 days ago


Rustenburg, North-West, South Africa Hire Resolve Full time
Job Title: Personal Shopping Experience Specialist

We are looking for a highly motivated and experienced Personal Shopping Experience Specialist to join our team in the North West area. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on products to drive sales.

The ideal candidate will possess excellent communication skills, be resourceful, energetic, and pay attention to detail. You should also be able to type in full sentences and be fluent in English.

About the Role:

  • Deliver personalized shopping experiences to customers by providing expert advice and guidance.
  • Support customers by fulfilling placed orders and making payments in person.
  • Respond promptly and effectively to customer complaints and requests.
  • Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
  • Reporting customer issues, supply shortages, and inferior products to Management immediately.
  • Engage with customers and ensure any special instructions given by the customer are followed.
  • Ensure that orders are accurately selected, scanned, and packed.
  • Assist with order collection, packaging, loading, and payment, where required.
  • Keep track of product offerings and availability.
  • Collaborate with store departments to ensure efficient service delivery.
  • Consistently manage own priorities to achieve all deliverables.
  • Follow any lawful and reasonable instructions from your supervisor.
  • Act as part of the team and always assist other members of the team in achieving common goals.
  • Consistently live and be an example of the Company's values.


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