Retail Associate
3 days ago
Hire Resolve is seeking a highly skilled Retail Associate to join our team in the North West area. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on products to drive sales.
The ideal candidate will possess excellent communication skills, be resourceful, energetic, and pay attention to detail. You should also be able to type in full sentences and be fluent in English.
About the Role:
- Help customers make informed purchasing decisions by providing expert advice and guidance.
- SUPPORTING CUSTOMERS BY FULFILLING PLACED ORDERS AND MAKING PAYMENTS IN PERSON.
- Respond promptly and effectively to customer complaints and requests.
- Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
- Reporting customer issues, supply shortages, and inferior products to Management immediately.
- Engaging with customers and ensuring any special instructions given by the customer are followed.
- Ensuring that orders are accurately selected, scanned, and packed.
- Assisting with order collection, packaging, loading, and payment, where required.
- Keeping track of product offerings and availability.
- Collaborating with store departments to ensure efficient service delivery.
- Consistently manage own priorities to achieve all deliverables.
- Follow any lawful and reasonable instructions from your supervisor.
- Act as part of the team and always assist other members of the team in achieving common goals.
- Consistently live and be an example of the Company's values.
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