Operational Transformation Specialist

1 month ago


Johannesburg, Gauteng, South Africa HR Genie Full time

At HR Genie, we are seeking an Operational Transformation Specialist to join our team in Zambia. With a competitive salary of $90,000 per annum, this role offers a unique opportunity to drive operational excellence and lead business transformation initiatives.

Job Description

The Operational Transformation Specialist will be responsible for managing external service providers in the local market, collaborating with Zone Owners through service level management. This includes budget management for all local technical support and delivery, as well as leading the implementation of E2E process transformation and change management in country.

Key Responsibilities:
  • Manage ERP technical and infrastructure support.
  • Budget management for all local technical support and delivery.
  • Business Continuity & Risk Management, enabling BCP and DR when required.
  • Lead implementation of E2E process transformation and change management in country.
Requirements

To succeed in this role, you will need strong stakeholder management skills, internal and external communication skills, negotiation skills, and the ability to work independently in an ambiguous environment. Experience with technology, process mapping, and operational transformation is essential, with a background in ERP Solutions, commercial and logistics functions being a significant advantage.

Skills and Qualifications:
  • Experience with technology, process mapping, and operational transformation.
  • Experience in ERP Solutions, commercial and logistics functions.
  • Strong stakeholder management skills.
  • Internal and external communication skills.
  • Negotiation skills.

As an Operational Transformation Specialist at HR Genie, you will have the opportunity to drive business transformation initiatives and lead operational excellence. If you are a results-driven professional with a passion for operational improvement, we encourage you to apply for this exciting opportunity.



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