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Senior Director of Operations

1 week ago

Midrand, Gauteng, South Africa Famous Brands Full time

About the Opportunity

Famous Brands seeks an experienced Senior Director of Operations to lead the Captive Markets division, driving business growth and excellence.

Key Responsibilities

  1. Business Planning: Develop and manage annual business plans and financial budgets, ensuring alignment with company objectives.
  2. Talent Management: Lead, motivate, and develop a high-performing team, focusing on individual and collective performance.
  3. Brand Management: Drive brand growth and market expansion through strategic partnerships and marketing initiatives.
  4. Operational Effectiveness: Implement operational improvements, ensuring efficiency, quality, and customer satisfaction across all Captive Markets locations.
  5. Risk Management: Identify, assess, and mitigate risks associated with the Captive Markets portfolio, ensuring regulatory compliance.
  6. Store Maintenance: Oversee the maintenance and upgrade of company-owned restaurants, ensuring optimal store performance.
  7. Continuous Improvement: Foster a culture of continuous improvement, encouraging innovation and best practices within the team.