Travel Consultant

2 months ago


Durban, KwaZulu-Natal, South Africa Cullinan Holdings Full time
Pentravel Travel Consultant

Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic Sales and customer-oriented Travel Consultant to join their teams in Durban.

Key Responsibilities:

  • Customer Relationship Management: Build and maintain strong relationships with customers to ensure repeat business and referrals.
  • Travel Itinerary Design: Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs.
  • Travel Expertise: Provide expert advice on travel destinations, including visas and travel insurance.
  • Sales and Upselling: Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners.
  • Record Keeping: Maintain accurate records and client details, using the company's operational systems.
  • Customer Service: Manage customer complaints and queries in an efficient and professional manner.
  • Industry Knowledge: Keep up-to-date with industry trends.

Requirements:

  • Experience: Minimum of 1 year's experience in a sales and target-driven role.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Sales and Customer Service Skills: Strong sales and customer service skills.
  • Pressure Management: Ability to work well under pressure and to tight deadlines.
  • Technical Skills: Proficient in the use of reservation systems, such as Amadeus (advantageous).
  • Travel Knowledge: Passion for travel and knowledge of popular travel destinations.
  • Availability: Ability to work weekends and public holidays (on a roster basis).
  • Employment Equity: We will be recruiting in line with our employment equity obligations.

Benefits:

  • Culture-Centric Company: Working in a vibrant culture-centric company.
  • Learning and Growth Opportunities: Many learning and growth opportunities means this is a career, not just a job.
  • Work-Life Balance: Work hard, play hard mentality. We love celebrating successes together.
  • Compensation: Monthly salary, and a lucrative commission structure with unlimited earning potential.
  • Travel Opportunities: When you reach your sales goals you get to travel – YAY.

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