Travel Consultant
2 months ago
Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic Sales and customer-oriented Travel Consultant to join their teams in Durban.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with customers to ensure repeat business and referrals.
- Travel Itinerary Design: Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs.
- Travel Expertise: Provide expert advice on travel destinations, including visas and travel insurance.
- Sales and Upselling: Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners.
- Record Keeping: Maintain accurate records and client details, using the company's operational systems.
- Customer Service: Manage customer complaints and queries in an efficient and professional manner.
- Industry Knowledge: Keep up-to-date with industry trends.
Requirements:
- Experience: Minimum of 1 year's experience in a sales and target-driven role.
- Communication Skills: Excellent communication skills, both written and verbal.
- Sales and Customer Service Skills: Strong sales and customer service skills.
- Pressure Management: Ability to work well under pressure and to tight deadlines.
- Technical Skills: Proficient in the use of reservation systems, such as Amadeus (advantageous).
- Travel Knowledge: Passion for travel and knowledge of popular travel destinations.
- Availability: Ability to work weekends and public holidays (on a roster basis).
- Employment Equity: We will be recruiting in line with our employment equity obligations.
Benefits:
- Culture-Centric Company: Working in a vibrant culture-centric company.
- Learning and Growth Opportunities: Many learning and growth opportunities means this is a career, not just a job.
- Work-Life Balance: Work hard, play hard mentality. We love celebrating successes together.
- Compensation: Monthly salary, and a lucrative commission structure with unlimited earning potential.
- Travel Opportunities: When you reach your sales goals you get to travel – YAY.
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