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Travel Industry Professional Wanted

2 months ago

Durban, KwaZulu-Natal, South Africa Executive Placings Full time
Tour Consultant Job Description

Key Responsibilities:

As a Tour Consultant, you will be responsible for providing world-class service to customers by effectively managing and coordinating the selling and booking of holiday packages. Your primary goal will be to achieve personal and company sales targets in line with the company strategy.

Key Requirements:

• Excellent travel advice and creative quotations to customers/agents

• Effective management of booking administration processes, including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.

• Maintain high levels of quality and productivity by managing workload and meeting deadlines.

• Ensure processes are followed to reduce errors and losses and take pride in your quality of work.

• Offer world-class service and develop a culture that strives to exceed expectations.

Qualifications and Minimum Experience Required:

• Travel and Tourism Certificate

• Amadeus or GDS and an understanding of airfare rules

• Excellent numeracy and literacy skills

• 3 to 5 years of travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets.