Operations Associate

1 week ago

Cape Town, Western Cape, South Africa Houst Full time
About Houst

We're a professional management service for properties, dedicated to making hosting on websites hassle-free for everyone. Our mission is to disrupt the short-term accommodation sector using technology. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to make important earnings. We've expanded worldwide, operating in over 20 cities globally, from Auckland to Lisbon, and there's a lot more to come.

The Role

We're seeking a highly motivated Operations Associate to join our Channels team. The successful candidate will be responsible for creating and maintaining our online presence across platforms like Airbnb, Expedia, and many others. You will be responsible for creating and updating listings, handling booking enquiries, and responding to queries from other departments.

Key Responsibilities
  • Listing Management: Build and update listings on diverse online platforms, ensuring accuracy, consistency, and maximum visibility.
  • Lettings Process Management: Oversee the entire lettings process, proactively responding to enquiries through both calls and email, and securing bookings through collaborative efforts with internal teams.
  • Guest Experience Enhancement: Manage guest booking extensions, oversee the check-out process, and facilitate timely and accurate deposit refunds.
  • Interdepartmental Collaboration: Collaborate with internal departments to address their inquiries and streamline processes related to the Channels team's operations.
  • Quality Assurance: Uphold the highest standards of quality in all outputs of the Channels team, ensuring that each listing and interaction reflects our commitment to excellence.
Requirements
  • Experience in a fast-paced, customer-facing role.
  • Ability to use Excel or Google Sheets to analyse data and present findings.
  • Strong organisational and time management skills, with the ability to prioritise tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
  • Ability to multitask and handle multiple projects simultaneously.
  • Resourcefulness, initiative, and a proactive approach to overcoming challenges.
  • Extreme attention to detail.
  • A passion for delivering exceptional guest experiences and contributing to the success of our hosts.
Benefits
  • 33 paid holiday days (includes public holidays).
  • An extra day off for your birthday.
  • Access to Workshop 17, Kloof Street.
  • Medical Aid/Insurance Options.
  • Laptop - for business use.
  • Salary: 180k per annum.

We embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed.

  • Operations Associate

    4 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job OverviewWe are seeking a skilled Operations Associate to join our team at WNS Global Services.Key Responsibilities* Monitor and analyze real-time data to ensure line adherence to business models* Generate daily and intraday reports to track performance* Collaborate with the team to identify areas for improvement and implement changes* Develop and...

  • Financial Operations Associate

    2 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title:Financial Operations AssociateJob Summary:We are seeking a highly motivated and detail-oriented Financial Operations Associate to join our team in Cape Town. The successful candidate will be responsible for managing the financial operations of our business, including payroll, accounts receivable, and client relationships.Key Responsibilities:Manage...

  • Operations Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job DescriptionWe are seeking a highly skilled Operations Associate to join our team at WNS Global Services. The successful candidate will be responsible for real-time monitoring of line adherence and daily/intraday reporting.Key Responsibilities:Monitor line adherence in real-time and identify areas for improvement.Prepare and analyze daily/intraday reports...

  • Operations Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa Houst Full time

    About HoustWe're a professional management service for properties, dedicated to making hosting on websites hassle-free for everyone. Our mission is to disrupt the short-term accommodation sector using technology. Since launching in 2015, we've partnered with thousands of happy hosts, helping them to make important earnings. We've expanded worldwide,...

  • Finance Associate

    1 month ago

    Cape Town, Western Cape, South Africa Stratogo Full time

    Job Role: Financial Operations SpecialistStratogo is seeking a highly skilled Financial Operations Specialist to join our team. As a Financial Operations Specialist, you will be responsible for ensuring the smooth operation of our financial processes.Key Responsibilities:Expense Claims Reviews and Processing: Review and process expense claims in a timely and...

  • Transport Associate

    6 days ago

    Cape Town, Western Cape, South Africa Arvo Full time

    Transport Associate Job DescriptionArvo is seeking a skilled Transport Associate to join their team in the Kraaifontein area. As a key member of the logistics team, you will be responsible for building relationships with transport companies, onboarding new partners, and providing training and support to ensure seamless operations.Key Responsibilities:Cold...

  • Transport Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa Arvo Full time

    Transport Associate Job DescriptionArvo is seeking a skilled Transport Associate to join their team in the Kraaifontein area. As a key member of the logistics team, you will be responsible for building relationships with transport companies, onboarding new partners, and providing training and support to ensure seamless operations.Key Responsibilities:Conduct...

  • Operations and Process Improvement Associate

    1 week ago

    Cape Town, Western Cape, South Africa Labournet Full time

    Job Title: Operations and Process Improvement Associate (Systems and Project Management focus)We are seeking a highly skilled Operations and Process Improvement Associate to join our team. As a key member of our operations team, you will be responsible for implementing scalable solutions, driving operational efficiency, and managing strategic operations and...

  • Luxury Jewellery Sales Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa TE TECHNICAL PLACEMENTS Full time

    Join Our Team as a Luxury Jewellery Sales AssociateWe are seeking a highly skilled and experienced Luxury Jewellery Sales Associate to join our team at TE TECHNICAL PLACEMENTS. As a Luxury Jewellery Sales Associate, you will be responsible for selling high-end jewellery to discerning clients and tourists.About the RoleSell luxury jewellery to high-end...

  • Retail Sales Associate

    4 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Retail Sales Associate - FirgroveWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Firgrove. As a key member of our sales team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth.Key Responsibilities:Monitor and maintain accurate inventory levels,...

  • Asset Management Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa Unibail-Rodamco-Westfield Full time

    About Unibail-Rodamco-WestfieldWe are a leading global developer and operator of shopping centers, with a portfolio of iconic destinations that bring people together. Our mission is to create sustainable, mixed-use places that reinvent being together.Job Title: Associate, Asset ManagementWe are seeking a highly motivated and detail-oriented Associate, Asset...

  • Retail Sales Associate

    1 week ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Retail Sales Associate - Firgrove Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Firgrove. As a key member of our sales team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth.Key Responsibilities:Monitor and maintain accurate...

  • Forklift Operator

    2 weeks ago

    Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full time

    Job Title: Forklift DriverBridgena Barnard & Associates is seeking a skilled Forklift Driver to join our team in Brackenfell. The ideal candidate will have a valid forklift license and 2-5 years of experience operating a forklift.Key Responsibilities:Loading of pallets and slipsOperating a forklift in a warehouse environmentMaintaining a safe and efficient...

  • Vendor Management Associate in Retail

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time

    About the RoleAmazon Commercial Services (South Africa) (Pty) Ltd is seeking a dedicated and analytical individual to fill the position of Associate Vendor Manager. This role is pivotal in fostering partnerships with key vendors to enhance their business operations and improve customer satisfaction. Key ResponsibilitiesThe Associate Vendor Manager will...

  • Client Relations Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

    Financial Services AssociateSalary Range: R25k - R30kLocation: Cape TownAn exciting opportunity awaits for a Financial Services Associate within a leading financial consultancy in Cape Town. In this position, you will work closely with the Wealth Manager, providing essential administrative assistance while acting as a vital collaborator. Your duties will...

  • Financial Services Associate

    2 weeks ago

    Cape Town, Western Cape, South Africa SET Recruitment Consultants Full time

    Wealth Management Associate RoleSalary Range: R25k - R30kLocation: Cape TownAn exceptional opportunity awaits for a Wealth Management Associate within a distinguished financial services firm. This position involves reporting directly to the Wealth Manager and delivering crucial administrative assistance while acting as a strategic collaborator. Your key...

  • Senior Manager, Associate Vendor Management

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time

    About the RoleAmazon Commercial Services (South Africa) (Pty) Ltd is seeking a highly skilled and experienced Senior Manager to lead our Associate Vendor Management team. As a key member of our Commercial Services team, you will be responsible for driving business growth and development through strategic vendor partnerships.Key ResponsibilitiesPartner with...

  • Investment Fund Operations Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Rory Mackie & Associates Full time

    Job Title: Investment Fund Operations AssociateRory Mackie & Associates is seeking a highly skilled Investment Fund Operations Associate to join our team.Job Summary:The Investment Fund Operations Associate will be responsible for supporting the Fund Operations team in facilitating flows into and out of the funds. This role will involve vendor oversight,...

  • Sales and Onboarding Associate

    3 weeks ago

    Cape Town, Western Cape, South Africa Moove Full time

    {"title": "Sales and Onboarding Associate", "description": "About MooveMoove is a mobility asset finance company and Uber\u2019s preferred fleet partner across Sub-Saharan Africa. Our vision is to democratize financial services, making our customers more productive and successful.We are seeking a motivated and detail-oriented Sales and Onboarding Associate...

  • Financial Operations Specialist

    3 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time

    Financial Operations AssociateEffer Ventures is a dynamic investment business with a strong focus on operational efficiency. We are currently expanding our operations in the UK and South Africa, and are seeking a highly motivated Financial Operations Associate to join our team in Cape Town.This is an excellent opportunity for newly graduated individuals to...