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Customer Operations Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa Ntice Sourcing Solutions Full time

At Ntice Sourcing Solutions, we are looking for a highly skilled Customer Operations Manager to join our team. This role is responsible for driving the Food Services Channel of our organisation through focused customer insights and strategy.

The successful candidate will be responsible for:

  • Formulating and implementing channel strategies
  • Maintaining market and customer insights
  • Developing new business relationships with existing and potential customers
  • Managing strategic accounts and building professional customer relationships
  • Planning and executing channel initiatives to achieve business objectives

To be successful in this role, you will need to have:

  • A postgraduate degree in Supply Chain or Sales and Marketing
  • At least 10 years' experience in marketing and sales, including managing complex customer relationships
  • 5 years' experience in a management role within the FMCG/Logistics and Distribution sectors