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Deputy Regional Operations Manager

2 months ago

Johannesburg, Gauteng, South Africa ALOS Innovative Workforce Solution (Pty) Ltd Full time
Job Title: Deputy Regional Manager

We are seeking a highly skilled and experienced Deputy Regional Manager to join our team at ALOS Innovative Workforce Solution (Pty) Ltd.

Key Responsibilities:
  • Work closely with our Global Network Operations Centre (GNOC) to track and provide timely and accurate feedback on all open faults/issues.
  • Track daily site downtime and push sub-contractors and field teams to closure.
  • Monitor and follow up on open vandalism cases to ensure timely resolution.
  • Share daily reports and progress on open cases with stakeholders.
  • Ensure all external alarms are configured and tested during routine maintenance.
  • Responsible for raising Work Request Forms (WRF) for customer requests in the region.
  • Manage mobile and static genset repair and 250-hour servicing with suppliers.
  • Track mobile and long-running static generators.
  • Monitor fuel and generator service tracking, and interact with refueling teams on mistakes made.
  • Perform daily reconciliation of fuel delivered to site with sub-contractors and HIS.
  • Conduct field audits to check on the quality of work being done by sub-contractors.
  • Perform routine audits to ensure compliance with quality standards.
  • Keep track of missed fueling and services, and ensure actions are in place to prevent future occurrences.
  • Follow up on non-payments and escalate to IHS for support.
  • Conduct random quality audits on a weekly basis (OWS data audits of POW).
  • Ensure all POW for vandalism repairs is uploaded by sub-contractors within 5 working days.
  • Track and report daily progress on over a day outages.
Requirements:
  • Computer literate with experience in MS Office product range (Excel, Word, PowerPoint).
  • Administrative skills.
  • Tool management skills.
  • Education: N4 Technical or equivalent.
  • 5 years of experience in the technical field.
  • Basic technical mechanical experience.
  • Wireman's License.
  • Air conditioning systems (advantage).
  • Site safety.
  • PC literacy (MS Windows package).