Operational Manager
1 month ago
Job Description
Company Overview: As a leading provider of staffing solutions, Ultra Personnel is dedicated to connecting top talent with exciting career opportunities.
Salary: $80,000 - $120,000 per year, depending on experience.
Job Summary: We are seeking an experienced Operational Manager to oversee our sales and service operations. The ideal candidate will have a proven track record in management, sales, and customer relationship building.
Key Responsibilities:
- Sales and Service Management: Manage daily sales performance, including rental, parts, and service targets, and ensure achievement of goals.
- Work in Progress (WIP) Management: Continuously monitor the status of ongoing tasks, accurately process warranty claims, and optimize profitability.
- Branch Management: Analyze branch financial performance, revenue, and expenses, and implement cost-effective strategies to drive growth.
- Staff Management: Ensure effective staff training, mentoring, and coaching, and manage staff within the branch to achieve optimal results.
- Customer Relationship Management: Build and maintain strong relationships with key customers, partners, and stakeholders, addressing concerns and inquiries promptly.
Requirements:
- Minimum 5 years management experience
- Sales and Parts Sales Management experience
- Technical knowledge of forklift operations and maintenance
Benefits: In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plan, and paid time off.
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