Sales Solutions Consultant

7 days ago


Johannesburg, Gauteng, South Africa LexisNexis (Proprietary) Limited Company Full time

About the Role

As a Sales Solutions Consultant, you will play a pivotal role in the deployment of value-added services and configurations that enhance the usability and accessibility of LexisNexis products. Your primary responsibility will be to engage with clients to evaluate their organizational and technical needs, proactively pinpoint potential risks, and articulate as well as implement various solutions.

Key Responsibilities

  • Fostering high-quality engagement with stakeholders and nurturing client relationships.
  • Delivering training sessions and transferring knowledge on the implemented software.
  • Communicating updates on new releases, features, and functionalities to both clients and internal teams.
  • Maintaining consistent communication with all stakeholders to manage expectations effectively.
  • Identifying and sharing innovations or knowledge that have been developed or implemented.
  • Demonstrating the ability to recognize risks and issues that may jeopardize the success of your deliverables, understanding their impact, and considering possible mitigations before escalation.
  • Maximizing productivity within available hours and ensuring timely delivery of work.
  • Completing all administrative tasks promptly, including timesheets, project sign-offs, and relevant client communications.

Qualifications

  • Proficient in knowledge transfer and capable of conducting one-on-one training sessions.
  • Exhibiting strong work ethics, attention to detail, and a commitment to accuracy.
  • Able to thrive under pressure, meet tight deadlines, and work independently while managing time effectively.
  • Capable of following directions, prioritizing tasks, and maintaining focus on objectives.
  • Effective communicator with the ability to manage client relationships and exceed expectations.
  • Skilled in developing strong relationships with clients and stakeholders.
  • A self-starter who is proactive in identifying and addressing project risks successfully.

Work Flexibility

We advocate for a healthy work/life balance throughout the organization. We provide an attractive working environment for our employees, supported by various wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, enabling you to fulfill both immediate responsibilities and long-term aspirations.

  • Flexible working hours to accommodate your productivity peaks.

Benefits

Your well-being and happiness are crucial for a fulfilling and successful career. We are pleased to offer the following benefits:

  • Medical Aid
  • Retirement Plan including Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, encompassing adoption and surrogacy
  • Study Leave


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