IT Helpdesk Operations Specialist

21 hours ago


Johannesburg, Gauteng, South Africa CallForce Full time
Job Description:

At CallForce, we are seeking a skilled and efficient IT Helpdesk Operations Specialist to join our team. This role involves providing exceptional support services to our clients, ensuring timely and effective resolution of technical issues.

About the Role:
  • Deliver top-notch helpdesk operations, including ticket management and issue escalation as needed.
  • Maintain accurate records of client interactions and resolutions.
  • Collaborate with the Head of IT to identify areas for process improvement.
  • Foster a culture of compliance with IT protocols among employees.
What You'll Need:
  • A strong understanding of IT systems and protocols.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
Compensation:

We offer a competitive salary range of $55,000 - $65,000 per annum, commensurate with experience.

Benefits:
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary.Key Responsibilities:Provide technical support and...


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    RPO Recruitment is currently seeking a Helpdesk Technician to join their client’s IT team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary. This is a great opportunity to contribute to the smooth operation of the...


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues, and escalating problems when necessary.Key Responsibilities:Provide technical support and...


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    Helpdesk Technician Job DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to provide technical support and assistance to end-users, resolving IT issues and ensuring excellent customer service.Key Responsibilities:Provide technical support and assistance to end-users via various communication channelsTroubleshoot and resolve IT issues and...


  • Johannesburg, Gauteng, South Africa Select One Full time

    Job Title: Junior Helpdesk Support TechnicianAt Select One, we are seeking a highly skilled and motivated Junior Helpdesk Support Technician to join our team. As a key member of our customer support team, you will be responsible for troubleshooting applications, documenting issues, and resolving conflicts.Key Responsibilities:Provide 2nd line telephonic and...


  • Johannesburg, Gauteng, South Africa iStaff Recruitment Full time

    Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...


  • Johannesburg, Gauteng, South Africa iStaff Recruitment Full time

    Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...


  • Johannesburg, Gauteng, South Africa iStaff Recruitment Full time

    Job Title: Helpdesk Support TechnicianWe are seeking a highly skilled and experienced Helpdesk Support Technician to join our team at iStaff Recruitment. As a Helpdesk Support Technician, you will be responsible for providing 2nd line support to clients, resolving technical issues, and ensuring that all incoming calls are answered within the Service Level...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    At CallForce, we are seeking an IT Helpdesk Support specialist to join our team.We require a highly skilled individual to provide technical support to our employees, ensuring a seamless IT experience.The successful candidate will be responsible for attending to IT tickets in a timely and efficient manner.They will also be expected to communicate any issues...


  • Johannesburg, Gauteng, South Africa Asource Recruitment Full time

    {"Job Title": "Technical Helpdesk Specialist", "Job Summary": "We are seeking a skilled Technical Helpdesk Specialist to join our team at Asource Recruitment. The successful candidate will be responsible for providing technical assistance and support related to vehicles, mechanical, and electrical systems.Key Responsibilities:* Monitor and respond to...


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    Helpdesk Technician Role DescriptionRPO Recruitment is seeking a skilled Helpdesk Technician to provide technical support and assistance to end-users in Johannesburg.Key Responsibilities:Offer technical assistance via phone, email, and other communication channels to end-users.Troubleshoot and resolve IT issues and incidents efficiently.Log and track all...


  • Johannesburg, Gauteng, South Africa Tether Operations Limited Full time

    About the RoleTether Operations Limited is seeking a highly skilled Regulatory Compliance Specialist to join our Regulatory and Licensing team.This is a unique opportunity to apply your expertise in regulatory requirements pertaining to the crypto-asset industry in the Europe / Middle East (EMEA) region.Key ResponsibilitiesDevelop and execute regulatory...

  • IT Support Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    Job SummaryWe are seeking a skilled IT Helpdesk Support professional to join our team at CallForce.Key ResponsibilitiesSupport Operations: Provide timely and efficient support to employees through the helpdesk.Ticket Management: Attend to tickets in a prompt and efficient manner, ensuring all issues are resolved to the satisfaction of our customers.Deviation...

  • IT Support Specialist

    2 months ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    IT Helpdesk Support RoleAt CallForce, we are seeking a skilled IT Helpdesk Support professional to join our team. As a key member of our IT department, you will be responsible for providing timely and effective support to our employees.Key Responsibilities:Support Operations: Collaborate with the IT team to ensure seamless support operations and...

  • IT Support Specialist

    3 weeks ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    Job DescriptionAt CallForce, we are seeking a highly skilled and organized IT Helpdesk Support professional to join our team.Key Responsibilities:Support Operations: Provide timely and efficient support to employees and other stakeholders through the helpdesk request process.Ticket Management: Attend to tickets in a prompt and professional manner, ensuring...


  • Johannesburg, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job SummaryProfessional Resources Partners Pty Ltd is seeking a skilled IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to customers, assisting them with hardware and software issues via phone and email. This role involves visiting customers to resolve technical problems and working...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    IT Helpdesk Support RoleWe are seeking a skilled IT Helpdesk Support professional to join our team at CallForce. As an IT Helpdesk Support, you will be responsible for delivering exceptional support services to our clients.Key Responsibilities:Provide timely and efficient support to clients via various channels.Raise any deviations or concerns with the Head...

  • IT Support Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Job Title: IT Helpdesk TechnicianWe are seeking a highly skilled IT Helpdesk Technician to join our team at Elite Search and Selection. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our Microsoft Servers environment.Key Responsibilities:Provide 24x7 support and maintenance for Microsoft...

  • IT Support Specialist

    2 months ago


    Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Job Title: IT Helpdesk TechnicianWe are seeking a highly skilled IT Helpdesk Technician to join our team at Elite Search and Selection. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our Microsoft Servers environment.Key Responsibilities:Provide 24x7 support and maintenance for Microsoft...

  • IT Support Specialist

    1 month ago


    Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Job Title: IT Helpdesk TechnicianWe are seeking a highly skilled IT Helpdesk Technician to join our team at Elite Search and Selection. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance for our Microsoft Servers environment.Key Responsibilities:Provide 24x7 support and maintenance for Microsoft...