Membership Development Specialist

4 days ago


Centurion, Gauteng, South Africa AfroCentric Group Full time
About the Role

We are looking for a highly motivated and results-driven individual to fill the position of Membership Development Specialist within our organization. The successful candidate will play a vital role in ensuring the growth and sustainability of our membership base.

Key Responsibilities

The key responsibilities of this role include:

  1. Identifying and implementing strategies to improve client satisfaction and retention.
  2. Developing and maintaining relationships with existing clients to ensure loyalty and retention.
  3. Working closely with the scheme administrator to execute solutions for members.
  4. Monitoring and analyzing data to inform decision-making and drive business growth.
  5. Collaborating with cross-functional teams to achieve business objectives.
Requirements

To be successful in this role, you will need:

  • Proven experience in customer-facing roles, preferably in the medical industry.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to accuracy and detail.
  • Knowledge of scheme products and options.
Benefits

The AfroCentric Group offers a competitive salary and benefits package to successful candidates.



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