Vodacom Prepaid Sales and Service Representative

2 weeks ago


Randburg, Gauteng, South Africa iSON Xperiences Full time

At iSON Xperiences, we are seeking a highly skilled and customer-focused Vodacom Prepaid Sales and Service Representative to join our team. The successful candidate will be responsible for providing exceptional service to our customers, addressing their queries, and promoting our prepaid services. Key responsibilities include:

  • Responding to customer inquiries in a timely and professional manner.
  • Providing accurate information about our prepaid services and products.
  • Assisting with sales and promotions of our prepaid services.
  • Escalating complex issues to senior stakeholders when necessary.
  • Ensuring that customer details are captured accurately and securely.
  • Maintaining a high level of product knowledge and staying up-to-date with new developments.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic computer literacy and familiarity with CRM systems.
  • Matric certificate and/or equivalent qualification.

What We Offer:

  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you



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