Retail Customer Service Lead

5 days ago


Cape Town, Western Cape, South Africa Fuel Retail Association Full time

**Job Overview:**

The Fuel Retail Association is committed to delivering exceptional customer service and experiences. As a sales floor manager, you will play a critical role in achieving this goal by providing outstanding service, promoting our products and services, and ensuring a positive shopping experience for our customers.

**Key Accountabilities:

  • Operate cash registers efficiently and accurately
  • Handle customer complaints and issues
  • Maintain a clean and organized store environment
  • Assist customers with their purchases
  • Provide recommendations on products and services

**Essential Skills and Qualifications:**

To be successful in this role, you will need to have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.


  • Retail Director Lead

    9 hours ago


    Cape Town, Western Cape, South Africa Service Solutions Full time

    Located in Cape Town, Service Solutions is seeking a seasoned retail professional to lead their retail division and elevate their international premium confectionary brand.Becoming the Retail Director at Service Solutions will provide you with an opportunity to grow your career in a dynamic environment while working on innovative strategies for a...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...


  • Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

    Job Title: Retail Division LeadAbout Service Solutions StaffingWe are an international premium confectionary brand seeking a seasoned retail professional to lead our retail division in South Africa.This is not a wholesale retail position. We require a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market,...

  • Customer Service Lead

    2 weeks ago


    Cape Town, Western Cape, South Africa TFG Africa Full time

    Fashion Retail Job OpportunityWe are seeking a highly motivated and experienced Customer Service Lead to join our fashion retail team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and promoting our brand values.ResponsibilitiesDeliver exceptional customer service...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Experience Lead - Cape Town - Lead Generation GroupWe're seeking an exceptional leader to drive customer service excellence in our organization.The ideal candidate will have a strong understanding of consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...


  • Cape Town, Western Cape, South Africa Fuel Retail Association Full time

    We are currently seeking a skilled and customer-centric Shop Supervisor to join our team at the Fuel Retail Association.Core ResponsibilitiesManage cash registers and process transactions accurately.Handle various forms of payment, including cash, checks, and credit cards.Provide exceptional customer service by being approachable and responsive to customer...

  • Director of Retail

    10 hours ago


    Cape Town, Western Cape, South Africa Service Solutions Full time

    Location: Cape Town Company: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    About the Position:We're seeking an exceptional leader to drive customer service excellence in our organization.The ideal candidate will have a strong understanding of consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using data analytics to...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Customer Experience Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 week agoAbout the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Service Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Lead Customer Experience SpecialistDescriptionAbout the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    About the Job:We're seeking a highly motivated and experienced professional to join our team as a Lead Service Specialist.The ideal candidate will have a strong understanding of customer service principles, leadership, and analytical skills.You'll be responsible for leading a team of support specialists, developing and implementing strategies to improve...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

  • Director of Retail

    3 weeks ago


    Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

    This is not a wholesale retail position. We are seeking a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market, and exposure to international head office operations. The ideal candidate is a well-rounded, grounded leader who leads by example, uplifts their team, and drives growth. Key Responsibilities As...

  • Director of Retail

    3 weeks ago


    Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

    Job Advertisement: Director of RetailLocation: Cape TownCompany: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brand's presence in South Africa.This is not...

  • Director of Retail

    1 week ago


    Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

    Job Advertisement: Director of Retail Location: Cape Town Company: International Premium Confectionary Brand (FMCG) Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brand's presence in South Africa. ...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    We are seeking a highly motivated and experienced Team Leader to join our Customer Service Centre at Ad Talent Africa. As a key member of our team, you will be responsible for leading and guiding a team of Customer Service Centre Agents to deliver exceptional customer service and achieve high levels of performance.Key ResponsibilitiesThe successful candidate...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About the RoleWe are seeking an experienced Senior Retail Manager to lead our retail division in South Africa. The successful candidate will be responsible for developing and implementing strategic plans to drive sales growth, improve profitability, and enhance customer satisfaction.Key Responsibilities:Strategic Planning: Develop and execute strategic plans...


  • Cape Town, Western Cape, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job Summary:We are seeking an experienced Senior Product Owner to join our team at Cash Crusaders Retail (Pty) Ltd. The ideal candidate will possess a strong understanding of project management principles, agile methodologies, and retail business processes. They will be responsible for driving the vision and execution of key digital and/or physical products...


  • Cape Town, Western Cape, South Africa Dis-Chem Pharmacies Full time

    We are looking for a skilled and dedicated Customer Service Retail Specialist to join our front-shop team at Dis-Chem Pharmacies. In this role, you will play a vital part in delivering exceptional customer service and maintaining the visual appeal of our stores.Main Responsibilities:Merchandising: Maintain a visually appealing store environment by ensuring...

  • Customer Service Lead

    20 hours ago


    Cape Town, Western Cape, South Africa Pick N Pay Holdings Limited Full time

    Job Overview:Pick n Pay Holdings Limited is a leading retailer in South Africa, committed to providing excellent customer service and quality products to our customers.About the Role:We are seeking a highly skilled and motivated individual to join our team as a Customer Service Lead. In this role, you will be responsible for providing exceptional customer...