Director of Retail

4 days ago


Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

Job Advertisement: Director of Retail

Location: Cape Town

Company: International Premium Confectionary Brand (FMCG)

Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brand's presence in South Africa.

This is not a wholesale retail position. We are seeking a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market, and exposure to international head office operations. The ideal candidate is a well-rounded, grounded leader who leads by example, uplifts their team, and drives growth.

Key Responsibilities

As the Director of Retail, you will play a critical role in the company, taking full ownership of the retail division. Your responsibilities include, but are not limited to:

  • Strategic Leadership
    • Develop and implement short- and long-term retail strategies to drive sales and growth.
    • Provide leadership, coaching, and development to the retail team, fostering a culture of excellence.
    • Analyze market trends to make informed decisions about product selection, pricing, and advertising.
  • Financial Management
    • Take full ownership of the retail department's P&L, budgeting, forecasting, and planning.
    • Monitor financial performance, ensuring targets are met, and proactively improve profitability.
  • Operational Excellence
    • Develop and implement operational policies and procedures to optimize efficiency.
    • Ensure proper inventory and stock management, including forecasting, replenishment, and merchandising.
    • Oversee store operations to maximize customer satisfaction and achieve company objectives.
  • Customer-Centric Focus
    • Continuously improve customer service to enhance customer satisfaction and loyalty.
    • Develop and execute sales strategies to increase revenue and profit margins.
  • Also responsible for D2C (E Shop) and pure players and marketing responsibility by way of packaging, campaigns etc.
Candidate Profile
  • Proven experience in traditional retail management, preferably in premium or FMCG sectors.
  • Strong understanding of the South African retail landscape.
  • Exposure to international head office operations and best practices.
  • Demonstrated ability to manage P&L, budgeting, and forecasting.
  • Inspirational leadership style with a hands-on approach.
  • Ability to analyze market trends and make strategic decisions to drive growth.

Be part of a global brand known for quality and innovation. You'll have the opportunity to make a significant impact by leading the retail division, working with a dynamic team, and shaping the future of the brand in South Africa.

As this is a crucial role in the company, relevant background checks will be completed.

Please email cv, package requirements to

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