Product Delivery Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Initiate International Full time
Product Delivery Specialist

Initiate International is seeking a skilled Product Delivery Specialist to join our team in Cape Town. As a key member of our organization, you will play a crucial role in defining and delivering customer-facing products that meet the needs of our customers.

Key Responsibilities:
  • Collaborate with Stakeholders: Work closely with leadership teams and stakeholder groups to define product roadmaps that align with business strategy and objectives.
  • Product Discovery: Utilize various product discovery techniques to identify customer needs and desires, transforming them into solutions that enhance customer satisfaction and drive business growth.
  • Customer Advocacy: Advocate for the customer, ensuring their needs are central to all decision-making processes.
  • Data-Driven Decision Making: Lead with data, working closely with internal and external BI teams to identify growth opportunities and monitor platform performance.
  • Requirements Gathering: Partner with UX and design teams during the discovery and requirements phases, ensuring that customer and business needs are effectively translated into wireframes, designs, and prototypes.
  • Business Case Development: Support leadership in creating business cases that demonstrate the benefits of the product roadmap, determine priorities, and measure success through predefined KPIs.
  • Requirements Translation: Collaborate with technology teams to translate business needs into actionable requirements, in the form of User Stories, to facilitate incremental delivery across the pipeline.
  • Project Execution: Engage daily with internal and external development and QA teams in an Agile environment to clarify requirements and ensure smooth project execution.
  • User Acceptance Testing: Conduct user acceptance testing, ensuring all standards are met, and provide sign-off on behalf of the organization.
Requirements:
  • A strong background in the Betting and Gaming industry, with experience in defining and delivering customer-facing products.
  • Proven experience in product discovery techniques, data-driven decision making, and Agile software development practices.
  • Exceptional verbal and written communication skills, with the ability to engage a diverse range of stakeholders.
  • Experience with technology teams and a clear understanding of their organizational benefits.

If you meet the requirements for this Product Delivery Specialist role, we would like to hear from you. Please send your CV through today. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.



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