Facilities Management Operations Manager
1 week ago
We are seeking a skilled and experienced Facilities Management Operations Manager to join our team at Bidvest Facilities Management.
About the RoleThis is a key position that requires a high level of expertise in facilities management, with a strong focus on operational excellence. The successful candidate will be responsible for managing and implementing integrated facilities management solutions across various sites within Gauteng, Johannesburg.
The primary objective of this role is to achieve set commercial targets while ensuring compliance with all company policies and procedures.
Main Responsibilities- To implement and manage an integrated facilities management solution for clients within the region of responsibility in accordance with contractual requirements.
- To ensure customer satisfaction is managed and set satisfaction levels are achieved for contract retention.
- To develop effective communication lines and relationships with BFM customers on site.
- To review and ensure compliance of BFM obligations and responsibilities with respect to the Occupational Health & Safety Act and statutory requirements.
- To monitor internal labour and service providers' (contractors) performance and ensure corrective action on any deviations to the contract are closed out successfully and timeously.
The following are key performance indicators for this role:
- To maintain high-level customer satisfaction through effective communication and relationship-building.
- To achieve set commercial targets by managing and implementing efficient facilities management solutions.
- To ensure compliance with all company policies and procedures.
The ideal candidate will have:
- A National Diploma/Degree in Facilities Management, Engineering, Property Management, Project Management, or related field.
- At least 8 years of relevant experience in facilities management, CRM, property management, and financial management.
- Valid SA Driver's License.
- Intermediate skills in MS Office applications, including Word, Excel, PowerPoint, and Outlook.
- SAP knowledge is an added advantage.
- Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law, and Contractual Law.
Bidvest Facilities Management offers a competitive salary package, which includes:
- An estimated annual salary of R 650,000 - R 800,000, based on industry standards and market research.
- A comprehensive benefits package, including medical aid, life insurance, and pension fund contributions.
- Ongoing training and development opportunities to enhance your skills and career growth.
If you are a motivated and results-driven individual with a passion for facilities management, we encourage you to apply for this exciting opportunity. Please submit your application, including a cover letter and resume, to us.
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