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Logistics Branch Coordinator

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Namibia Logistics (PTY) Ltd Full time
Job Opportunity

Namlog seeks an experienced individual for our Gqeberha branch to administer the branch.

Duties & Responsibilities
  • Monitor and update delivery performance on the client's in-house system daily.
  • Maintain Customer SLA's as per contractual agreement.
  • Ensure timely attendance of drivers and floor staff, reporting absent staff members promptly.
  • Capture and file fuel slips on a daily basis.
  • Prioritize Labour Broker timesheets and submissions accurately.
  • Update the Staff Register including PPE, Licenses, and PDP's diligently.
  • Assist the Operations department with all admin-related tasks effectively.
  • Conduct daily freight scrutiny and LMS Capture efficiently.
  • Support the branch manager with filing ops documents and reports accurately.
  • Capture POD Information on the LMS system, batch original POD documents, and store per client.
  • Confirm deliveries with drivers, updating Account Executives on delivery success and failures.
  • Facilitate all deliveries, including specials ex-branch to local and over border, following up on PODs thereafter.
  • Interact with branches regarding queries or complaints professionally.
  • Answer all calls on the reception desk, forwarding calls to relevant staff members, taking messages, and assisting customers with queries.
  • Arrange collections for Customers, confirming collections with suppliers and clients via phone and email.
  • Coordinate all specials with the Specials department during the day.