Waterberg Region Operations Manager
5 days ago
Waterberg Region Operations Manager
Our luxury lodge in the breathtaking Waterberg region is seeking an experienced and passionate operations manager to oversee daily operations. The ideal candidate will have a strong hospitality background, exceptional leadership skills, and a commitment to delivering unparalleled guest experiences.
- Duties and Responsibilities:
- Oversee the daily operations of the lodge, ensuring exceptional service across all departments.
- Work closely with the General Manager to align operations with company standards and strategic goals.
- Regularly review guest feedback, respond to complaints constructively, and use insights to improve services.
Requirements:
- Grade 12 (Matric) and a Diploma in Hospitality Management or a related field.
- At least 5 years of experience in lodge or hospitality management, preferably in a luxury safari lodge setting.
- Proven experience in managing multiple departments, including Housekeeping, Food & Beverage, Guest Services, Maintenance, and Administration.
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