Team Leader

1 month ago


Centurion, Gauteng, South Africa WNS Global Services Full time
Job Summary

We are seeking an experienced Team Leader to join our Retail Operations team at WNS Global Services. As a key member of the team, you will be responsible for delivering outstanding customer experiences and driving operational excellence in our retail operations.

About the Role

The successful candidate will have a strong background in managing high-performing teams, with experience in managing performance, team management, and overseeing key activities. You will be responsible for providing first-line support to customers, retailers/agents, and the teams, without unnecessary handovers.

You will also be expected to run daily/weekly meetings for the team to track and manage performance, share information, and manage issues. Additionally, you will work with Management to refine and develop objectives for new vehicle sales operations, ensuring a seamless customer journey.

Your responsibilities will include managing non-compliance, under-performance, and corrective actions, as well as coaching individuals to develop their knowledge of products, technologies, systems, and processes.

Key Responsibilities
  • Manage the performance of the team to ensure delivery of outstanding customer experiences
  • Motivate and support a high-performance team
  • Provide first-line support to customers, retailers/agents, and the teams
  • Run daily/weekly meetings for the team to track and manage performance
  • Work with Management to refine and develop objectives for new vehicle sales operations
Requirements

To be successful in this role, you will need:

  • A strong background in managing high-performing teams
  • Experience in managing performance, team management, and overseeing key activities
  • Excellent communication and problem-solving skills
  • Ability to think commercially and manage resources effectively
What We Offer

We offer a competitive salary of $85,000 per annum, based on location and experience. In addition, we provide a range of benefits, including health insurance, retirement plan, and paid time off.

About Us

WNS Global Services is a leading provider of business process management services. We deliver customized solutions that enable our clients to improve their operational efficiency, reduce costs, and enhance customer experience.



  • Centurion, Gauteng, South Africa Restaurant Careers Full time

    We are seeking a Restaurant Team Leader at our esteemed establishment, Restaurant Careers. As the right candidate will oversee the smooth operation of our front-of-house restaurant, we require an individual with extensive experience in managing busy restaurant environments.About the RoleThe successful applicant will be responsible for leading a dynamic team...


  • Centurion, Gauteng, South Africa Leroy Merlin Full time

    About the Role:">Leroy Merlin is seeking an experienced Senior Sales Team Leader to join our team in Centurion, Gauteng. This is a dynamic role that requires strong leadership skills, excellent customer service, and a passion for sales.">Job Description:">We are looking for a highly motivated and results-driven individual to lead our sales team in Gauteng....


  • Centurion, Gauteng, South Africa The Recruitment Council Full time

    We are seeking a highly skilled Wealth Management Leader to join our team at The Recruitment Council. As a key member of our organization, you will play a crucial role in driving the success of our clients and building strong relationships with financial advisers.About the RoleThis is an exciting opportunity for an experienced professional to lead our wealth...


  • Centurion, Gauteng, South Africa The Recruitment Council Full time

    Job OverviewWe are seeking an experienced Provincial Business Leader to join our team and lead our financial planning efforts in the province.About The RoleEstimated Salary: R1,200,000 - R1,500,000 per annumIndustry: Financial ServicesThe successful candidate will have a strong track record of driving growth, expanding presence, and fostering a culture of...

  • Academic Leader

    3 weeks ago


    Centurion, Gauteng, South Africa ADvTECH Full time

    Job Title : Academic Leader - Afrikaans EducationADvTECH is committed to providing high-quality education that prepares students for success in an ever-changing world. As an Academic Leader - Afrikaans Education, you will play a vital role in shaping the educational landscape of our institution.We are seeking a highly skilled and motivated individual to join...


  • Centurion, Gauteng, South Africa Dante Personnel Full time

    Job Description:We are seeking a highly skilled Senior Product Innovation Leader to join our team at Dante Personnel. This role involves overseeing the development of new food ingredients, improving existing products, and ensuring they meet quality and safety standards.About the Role:The Senior Product Innovation Leader will collaborate with cross-functional...


  • Centurion, Gauteng, South Africa E&D Recruiters Full time

    Job Title: Senior Mechanical Design LeaderAre you a seasoned mechanical engineer with a passion for leading design teams? Do you have a strong background in mechanical design and a desire to guide and mentor others?We are seeking a Senior Mechanical Design Leader to join our team at E&D Recruiters. In this role, you will be responsible for leading a team of...


  • Centurion, Gauteng, South Africa Merand Corbett & Associates Full time

    About the RoleWe are looking for a highly skilled Strategic Business Leader to join our team at Merand Corbett & Associates. As a key member of our leadership team, you will be responsible for driving business growth and overseeing the operational aspects of our organization.The ideal candidate will have a strong background in logistics management, financial...


  • Centurion, Gauteng, South Africa Pro-Match Recruitment Full time

    Pro-Match Recruitment is a leading recruitment agency in Gauteng, specializing in placing top talent in property and facilities management roles.We are seeking a highly experienced Senior Financial Leader to join our client's team in Centurion. As a key member of the leadership team, you will be responsible for driving financial growth, ensuring regulatory...


  • Centurion, Gauteng, South Africa Telebest Full time

    We are seeking a skilled handyman team lead to join our team in Cape Town. As a team leader, you will be responsible for overseeing the day-to-day operations of our handyman services department.The successful candidate will have a strong background in electrical engineering and experience in managing teams.Key responsibilities include:Supervising and...


  • Centurion, Gauteng, South Africa Dante Personnel Full time

    Key Responsibilities:As a Senior Solar Project Leader at Dante Personnel, you will be responsible for managing large-scale solar projects from conception to completion. This includes leading project teams, developing project plans, and ensuring timely delivery. Your expertise in the solar industry and electrical trade test qualification will be invaluable in...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    Company Overview">We are a regional organization in South Africa, representing agricultural unions and farmers' associations across Southern Africa. Our mission is to promote agriculture as a driver of economic growth by advocating for policies, building capacity, and fostering collaboration among members.About the Role">This is an exciting opportunity to...


  • Centurion, Gauteng, South Africa Metso Outotec Full time

    Job Overview">This role offers an exciting opportunity to lead a team of engineers in executing engineering activities, resource planning, and project execution for service upgrade and modernization projects at Metso Outotec.">About the Role">We are seeking a highly experienced Senior Electrical Engineer Leader to join our team. The successful candidate will...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    We are seeking a talented Strategic Financial Leader to join our client, a leading provider of financial services. With a rich history of excellence and innovation in the industry, they pride themselves on being a trusted partner to individuals and businesses.Key ResponsibilitiesLead financial operations, including reporting, budgeting, forecasting, and...


  • Centurion, Gauteng, South Africa E&D Recruiters Full time

    About the RoleWe are seeking a skilled Electrical Design Engineer Leader to join our team at E&D Recruiters.Job DescriptionThe successful candidate will be responsible for designing medium and heavy-duty truck chassis harnesses using 3D CAD and 2D schematic software. This includes vehicle electrical systems design, electrical component integration, product...

  • Logistics Team Lead

    3 days ago


    Centurion, Gauteng, South Africa Hired Recruitment (Pty) Ltd Full time

    **Job Title:** Logistics Team Lead We are seeking a highly skilled Logistics Team Lead to join our team. As a key member of our operations team, you will be responsible for overseeing the smooth running of our Inbound warehouse operations. The ideal candidate will have strong leadership skills, the ability to work under pressure, and organizational skills....


  • Centurion, Gauteng, South Africa The Recruitment Council Full time

    Job DescriptionWe are seeking a highly skilled Strategic Growth Leader to join our team at The Recruitment Council. This is an exciting opportunity to lead and shape the future of our financial planning and advice services.About UsThe Recruitment Council is a national brokerage dedicated to providing exceptional financial planning and advice services to our...


  • Centurion, Gauteng, South Africa Prostaff Holdings Full time

    Job OverviewWe are seeking an experienced Strategic Business Development Leader to join our team at Prostaff Holdings. The successful candidate will be responsible for driving revenue growth and commercial success through the development and execution of strategic plans.Key Responsibilities:Commercial Strategy Development: Develop and execute comprehensive...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    Network Recruitment is seeking a Senior Credit Risk Strategy Leader to join our team. This key role will involve leading high-impact projects, assessing and managing credit risk for clients across various sectors, and providing expert guidance on risk mitigation strategies.Key Responsibilities:Develop and implement risk frameworks, policies, and models to...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job Title: Team LeaderJob Summary:Directs and manages a team of telesales professionals to achieve high sales targets and deliver exceptional customer service.Leads by example, demonstrating a strong work ethic, and inspiring team members to meet and exceed performance expectations.Fosters a positive, inclusive, and dynamic work environment that encourages...