Campaign Manager
6 days ago
We are seeking a highly skilled Campaign Manager to join our team at Sanlam. As a key member of our operations team, you will be responsible for overseeing the daily operation and configuration of our dialer system to maximize campaign efficiency.
Key Responsibilities- Manage dialer settings, including pacing, lead prioritization, and call dispositions.
- Ensure compliance with dialing regulations and internal policies.
- Troubleshoot and resolve dialer-related issues promptly.
- Work closely with IT and vendors to ensure optimal dialer performance and system upgrades.
- Monitor and analyze campaign performance, including connect rates, conversion rates, and agent productivity.
- Design, implement, and adjust campaign strategies based on real-time data and outcomes.
- Collaborate with stakeholders to define campaign objectives and performance targets.
- Track agent-level performance metrics, including call volume, talk time, idle time, and conversion rates.
- Provide regular feedback and performance reports to team leads and agents.
- Identify trends and opportunities for training and development to improve agent efficiency.
- Create and distribute detailed reports on dialer performance, campaign outcomes, and agent KPIs.
- Use data analysis to recommend strategies for improving overall performance.
- Ensure accurate and timely reporting for all relevant stakeholders.
- Proficiency with dialer systems (e.g. Aspect, Five9, Genesys).
- Advanced skills in Microsoft Excel or data analysis software.
- Familiarity with CRM systems and data integration.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
We are a leading direct financial services company that offers a complete array of services under one convenient umbrella. Our vision is to be a world-class direct financial services business that provides superior value products to our clients. We are passionate about service excellence, convenience, and innovation.
We are committed to building strong, lasting relationships with our employees and helping them to realize their worth. We offer many opportunities for growth and development, and we are looking for talented individuals like you to join our team.
-
Campaign Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeAbout the RoleWe are seeking a highly skilled and experienced Campaign Manager to join our team at Sanlam. As a key member of our operations team, you will be responsible for overseeing the daily operation and configuration of our dialer system to maximize campaign efficiency.Key ResponsibilitiesManage dialer settings, including pacing, lead prioritization,...
-
Senior Campaign Manager
6 days ago
Johannesburg, Gauteng, South Africa GroupM Full timeJob Title: GOAT Campaign ManagerJoin GroupM Nexus as a GOAT Campaign Manager and take on a challenging role that requires strategic thinking, creativity, and excellent communication skills. As a key member of our team, you will be responsible for delivering end-to-end campaign management for brands working with Goat.Key Responsibilities:Lead individual...
-
Digital Campaign Manager
2 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timeJob Title: Digital Campaign ManagerWe are seeking a highly skilled Digital Campaign Manager to join our team at GroupM Nexus. As a key member of our team, you will be responsible for delivering end-to-end campaign management for brands working with us.Key Responsibilities:Lead individual campaigns up to the value of R350,000 and provide support on campaigns...
-
Digital Campaign Manager
16 hours ago
Johannesburg, Gauteng, South Africa HR Studio Ltd Full timeJob Title: Digital AdministratorWe are seeking a highly skilled and detail-oriented individual to manage our digital services, work with data files, and run digital campaigns for our clients.Key Responsibilities:Manage all aspects of digital campaigns, including planning, execution, performance analysis, and strategy development for engagement and...
-
BPO Campaign Manager
1 week ago
Johannesburg, Gauteng, South Africa CallForce Full timeJob Opportunity: BPO Campaign ManagerWe are seeking a highly skilled and experienced BPO Campaign Manager to join our team at CallForce. As a key member of our sales team, you will be responsible for managing and growing a 150-seat outbound sales team to achieve and exceed performance targets.Key Responsibilities:Manage and grow a high-performing sales team...
-
Campaign Director
16 hours ago
Johannesburg, Gauteng, South Africa CallForce Full timeCampaign Manager Job DescriptionCallForce is a leading Business Process Outsourcing (BPO) company that delivers exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Sales division.Key Responsibilities:Campaign Strategy and Planning:Develop comprehensive campaign strategies...
-
Campaign Director
6 days ago
Johannesburg, Gauteng, South Africa CallForce Full timeCampaign Manager Role at CallForceWe are seeking a highly skilled and experienced Campaign Manager to join our team at CallForce. As a key member of our sales team, you will be responsible for leading our outbound sales efforts to achieve and exceed performance targets for our insurance campaigns.Key Responsibilities:Team Leadership: Manage and motivate a...
-
Campaign Director
2 weeks ago
Johannesburg, Gauteng, South Africa CallForce Full timeCampaign Manager Job Description at CallForce **Key Responsibilities:** * Manage a high-performing outbound sales team to achieve and exceed performance targets for insurance campaigns. * Provide coaching, guidance, and mentorship to team members to ensure they meet campaign expectations. * Foster strong relationships with clients through excellent...
-
Campaign Strategist
5 days ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeAbout the RoleFNB Connect and Service Provider is seeking a highly driven Campaign Analyst to drive sales and profitability targets by establishing and building sustainable key relationships across all channels, product houses, and segments.Key ResponsibilitiesExecute sales campaigns to promote products and services.Manage internal and external partnerships...
-
Lead Campaign Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timePosition OverviewJob Title: Lead Campaign StrategistRole Summary:The Lead Campaign Strategist will be responsible for overseeing comprehensive campaign management for various brands. This position is integral to the growth of our organization, which focuses on delivering impactful messages through content and influencer marketing channels at scale.Key...
-
Lead Campaign Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timePosition OverviewGOAT CAMPAIGN MANAGERROLE SUMMARYREPORTING TO:Head of Goat (with future growth potential to Head of Campaign Management)The primary focus of this role is to oversee comprehensive campaign management for brands collaborating with Goat. This position is integral to the expansion of Goat, which is dedicated to assisting our agencies in...
-
Senior Campaign Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timePosition OverviewJob Title: Senior Campaign StrategistReporting To:Head of Campaign ManagementRole Summary:The Senior Campaign Strategist will be responsible for overseeing comprehensive campaign management for various brands. This position plays a crucial role in the expansion of our operations, focusing on assisting our partners in effectively...
-
Lead Campaign Strategist
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timeJob Overview Position at GroupM Nexus GOAT CAMPAIGN MANAGERROLE SUMMARYREPORTING TO:Head of Goat (future growth may lead to Head of Campaign Management) This position is dedicated to executing comprehensive campaign management for brands collaborating with Goat. The role is pivotal in advancing Goat's mission to assist our agencies in amplifying their...
-
Digital Campaign Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Empire Recruitment Full timeEmpire Recruitment is seeking a skilled Campaign Coordinator to join their team. As a key member of the media company's growth strategy, this role is crucial for ensuring the smooth execution of advertising campaigns and maximizing their impact.**Key Responsibilities:*** Manage the trafficking, scheduling, and delivery of digital ad campaigns.* Coordinate...
-
Senior Campaign Manager
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timeAbout the RoleThis is an exciting opportunity to join GroupM as a Senior Campaign Manager - Influencer Marketing. As a key member of our team, you will be responsible for delivering end-to-end campaign management for brands working with GroupM.Key ResponsibilitiesLead individual campaigns up to the value of R350,000 and provide support on campaigns to...
-
Programmatic Campaign Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Ad Talent Full timeAbout UsAd Talent is a leading outdoor business that values professional development and a culture of innovation.Job OverviewWe are seeking a dynamic and technically-sound programmatic specialist with a passion for digital media and advertising.Key ResponsibilitiesImplement and execute digital marketing campaigns across various platforms.Approve and track...
-
Digital Campaign Strategist
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob OverviewNedbank is seeking a skilled Digital Campaign Strategist to join our team. As a key member of our marketing department, you will be responsible for designing and executing digital campaign journeys that drive business results.Key ResponsibilitiesDevelop and implement digital campaign strategies that align with business objectives.Collaborate with...
-
Digital Campaign Strategist
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob OverviewNedbank is seeking a skilled Digital Campaign Strategist to join our team. As a key member of our marketing department, you will be responsible for designing and executing digital campaign journeys that drive business results.Key ResponsibilitiesDevelop and implement digital marketing strategies that align with business objectives.Collaborate...
-
Digital Campaign Strategist
1 week ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob OverviewNedbank is seeking a skilled Digital Campaign Strategist to join our team. As a key member of our marketing department, you will be responsible for designing and executing digital campaign journeys that drive business results.Key ResponsibilitiesDevelop and implement digital marketing strategies that align with business objectives.Collaborate...
-
Influencer Marketing Campaign Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa GroupM Full timePosition OverviewRole: Influencer Marketing Campaign CoordinatorREPORTING TO:Head of Campaign ManagementROLE SUMMARY:The Influencer Marketing Campaign Coordinator will be responsible for overseeing comprehensive campaign management for brands collaborating with our agency. This position plays a pivotal role in enhancing our services, focusing on...