Customer and Procurement Coordinator

2 months ago


Johannesburg, Gauteng, South Africa CFAO Full time

Job Overview

CFAO is seeking a highly skilled Customer and Procurement Coordinator to join our Africa Mobility Solutions Parts Department in Johannesburg, South Africa. This is a permanent contract opportunity that requires a suitably qualified individual to support the African Market with spare parts procurement.

Key Responsibilities

  • Support the procurement process for spare parts, ensuring timely delivery and effective communication with suppliers and distributors.
  • Manage customer orders, resolving any issues or discrepancies in a timely and professional manner.
  • Collaborate with the procurement team to identify and implement process improvements, ensuring efficiency and effectiveness in the supply chain.
  • Develop and maintain strong relationships with suppliers, distributors, and customers, ensuring excellent customer service and support.
  • Monitor and analyze key performance indicators (KPIs) to optimize the procurement process and improve customer satisfaction.
  • Participate in supplier meetings and KPI reviews, providing input and recommendations for process improvements.
  • Contribute to the development and implementation of procurement strategies, ensuring alignment with business objectives.
  • Perform other duties as assigned by the team leader or management.

Requirements

  • Matric qualification
  • 1-2 years of related experience in procurement or customer service
  • Intermediate computer literacy (MS Office, SAP)
  • Basic knowledge of export procedures (Africa)
  • Fluency in French is essential

Working Conditions

This is a full-time position, and the successful candidate will be required to work in a fast-paced environment with multiple stakeholders. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.



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