Business Development Specialist

2 days ago


Kempton Park, Gauteng, South Africa Old Mutual South Africa Full time

Company Overview

At Old Mutual South Africa, we believe in the African opportunity and are committed to unlocking it through our diverse talent.

We are a firm believer in the importance of customer-centric selling and are seeking a talented individual to join our team as a Financial Consultant.

The successful candidate will be responsible for providing advice on a range of products to allocated markets and will be individually accountable for achieving results through their own efforts.

Key Responsibilities
  1. Customer Service: Provide exceptional customer service and handle customer inquiries in a timely and professional manner.
  2. Solutions Analysis: Assess compliance with established standards and protocols for routine inquiries.
  3. Receiving Visitors: Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
  4. Customer Relationship Management (CRM) Data: Ensure that basic customer details held in the system are accurate and make notes of follow-up actions.
  5. Candidate Needs Clarification: Interview the customer to clarify requirements following a multilevel sales script.
  6. Candidate Relationship Development / Prospecting: Develop relationships with potential customers by making calls to allocated leads.
  7. Operational Compliance: Follow mandatory procedures to ensure work is carried out to required quality standards.
  8. Business Development Support: Carry out routine business development support tasks and assist others by following established procedures.
  9. Sales Opportunities Creation: Identify potential customers by obtaining information from existing customers.
  10. Data Exploration: Select and input data into spreadsheets or standard formats.
  11. Network of Influence: Demonstrate understanding of networking by participating in and contributing to a network of people and ideas.
Required Skills and Qualifications

National Certification (Nat Cert) is required.

Benefits

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

Please refer to the Old Mutual's Covid-19 vaccination policy for further detail.



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