Business Development Specialist
2 days ago
Company Overview
At Old Mutual South Africa, we believe in the African opportunity and are committed to unlocking it through our diverse talent.
We are a firm believer in the importance of customer-centric selling and are seeking a talented individual to join our team as a Financial Consultant.
The successful candidate will be responsible for providing advice on a range of products to allocated markets and will be individually accountable for achieving results through their own efforts.
Key Responsibilities- Customer Service: Provide exceptional customer service and handle customer inquiries in a timely and professional manner.
- Solutions Analysis: Assess compliance with established standards and protocols for routine inquiries.
- Receiving Visitors: Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
- Customer Relationship Management (CRM) Data: Ensure that basic customer details held in the system are accurate and make notes of follow-up actions.
- Candidate Needs Clarification: Interview the customer to clarify requirements following a multilevel sales script.
- Candidate Relationship Development / Prospecting: Develop relationships with potential customers by making calls to allocated leads.
- Operational Compliance: Follow mandatory procedures to ensure work is carried out to required quality standards.
- Business Development Support: Carry out routine business development support tasks and assist others by following established procedures.
- Sales Opportunities Creation: Identify potential customers by obtaining information from existing customers.
- Data Exploration: Select and input data into spreadsheets or standard formats.
- Network of Influence: Demonstrate understanding of networking by participating in and contributing to a network of people and ideas.
National Certification (Nat Cert) is required.
BenefitsOld Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
Please refer to the Old Mutual's Covid-19 vaccination policy for further detail.
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