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Service Quality Specialist

1 week ago

Kempton Park, Gauteng, South Africa Barloworld Equipment (Pty) Ltd Full time
Job Description

We are seeking a highly skilled Service Quality Specialist to join our team at Barloworld Equipment (Pty) Ltd.

The successful candidate will be responsible for maintaining, implementing and controlling the Quality Management System (QMS) in the Service department.

Key Responsibilities:

  • Maintain and implement contamination control standards as per OEM requirements.
  • Maintain quality and contamination control documents within Service.
  • Perform quality and contamination control audits as per relevant standards, policies and procedures, ISO guidelines and requirements.
  • Oversee strict adherence to quality control plans, standards and procedures by the service workshop teams.
  • Verify correct implementation of quality control and contamination control procedures.
  • Conduct inspections and perform quality tests on work in progress in the workshop as per quality control plan, standards and service quality procedures.

Requirements

  • Qualified in relevant trade (Heavy / Earthmoving Equipment Mechanic).
  • Advanced Caterpillar Certification.
  • > 5 years qualified artisan.
  • Minimum 3 years' experience as a Technical Analyst.
  • Prior experience as Service/Technical Planner or Service Supervisor advantageous.