Service Component Coordinator
1 week ago
Sandvik Mining and Rock Solutions provides comprehensive solutions for the mining and infrastructure industries, focusing on increasing productivity and safety through high-performing products and services.
About the Role:The Service Exchange Coordinator is responsible for managing and coordinating the repair and exchange of serviceable components within the organization, ensuring the reliability and availability of critical components.
Main Responsibilities:- Efficient Component Repair: Ensure that serviceable parts are efficiently repaired, refurbished, and exchanged to meet operational needs.
- Repair Vendor Liaison: Liaise with repair vendors, track repair status, and ensure timely completion to meet service level agreements (SLAs).
- Inventory Monitoring: Monitor inventory levels of service exchange components, ensuring adequate stock to meet demand while avoiding overstocking.
- Customer Communication: Act as a point of contact between the service department and customers or internal stakeholders, resolving any issues related to component exchanges promptly.
- Supplier Coordination: Coordinate relationships with suppliers to ensure they provide the right goods and services at the right time, quality, and cost.
- Reporting and Documentation: Maintain accurate records of all exchange transactions, repair histories, and generate reports for management on the WIP and Margin performance of the service exchange program.
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Kempton Park, Gauteng, South Africa Sandvik Full timeSandvik Mining and Rock Solutions is a leading global supplier of equipment, tools, parts, service, and technical solutions to the mining and infrastructure industries.The company's focus lies on providing high-performing products that increase productivity and safety, as well as services and flexible maintenance programs that extend uptime and cut costs.Job...
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Service Exchange Co-Ordinator
1 week ago
Kempton Park, Gauteng, South Africa Sandvik Group Full timeSandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase...
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Service Exchange Co-Ordinator
1 week ago
Kempton Park, Gauteng, South Africa Sandvik Full timeSandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase...
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Repair and Exchange Specialist
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Kempton Park, Gauteng, South Africa Sandvik Full timeSandvik Mining and Rock Solutions offers a range of solutions to the mining and infrastructure industries, emphasizing productivity and safety through high-quality products and services.Job Requirements:The Service Exchange Coordinator must possess strong organizational skills, attention to detail, and excellent communication abilities to manage and...
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Asset Lifecycle Manager
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Kempton Park, Gauteng, South Africa Sandvik Full timeSandvik Mining and Rock Solutions seeks a skilled Service Exchange Coordinator to join their team, focusing on efficient component repair, vendor liaison, and customer communication.About You:You will be responsible for managing and coordinating the repair and exchange of serviceable components within the organization, ensuring the reliability and...
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