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Academic Support Coordinator

1 week ago

Cape Town, Western Cape, South Africa IIE Rosebank College Full time

IIE Rosebank College is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, we have grown to a student population of more than 28,000 students nationwide.

We are seeking a passionate professional to join our dynamic team as an Academic Operations Administrator. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

The successful candidate will be responsible for maintaining student records, responding to product queries, assessment administration, database and register management, communication with resellers and students, support centre administration, and support.

Key Responsibilities
  • Maintain a systematic and organised filing system for student records, assessment materials, and related documents.
  • Implement version control for important documents to track changes and updates over time.
  • Provide administrative support in the setup and coordination of assessment cycles.
  • Collaborate with the Assessment Office to ensure the smooth execution of assessments, including addressing any issues that arise during assessments.
  • Complete assessment paperwork before and after assessments.
  • Work closely with management and the Academic team to prioritise tasks and assignments to meet deadlines.
  • Respond to student queries.
Requirements
  • 3 years diploma/degree NQF Level 6/7.
  • 1 - 2 years work experience in a similar role.
What We Offer

Rosebank College is an equal opportunities employer. Preference will be given to EE and South African candidates.