Sales and Service Manager

4 days ago


Pretoria, Gauteng, South Africa Capitec Bank Ltd. Full time
Job Summary

Capitec Bank Ltd. is looking for a skilled Sales and Service Manager to lead our business banking sales and service management function.

The ideal candidate will have extensive experience in managing complex portfolios of business customers, with a strong focus on service and financial analysis.

This role requires a deep understanding of financial modelling, activity-based costing, and financial analysis principles.

  • Key Responsibilities:
  • To provide proactive business banking sales and service management that retains and grows a portfolio of business clients by identifying and implementing value-added financial solutions.
  • Manage a complex portfolio of business customers with a service and financial analysis focus.
  • Hold responsibility for client relationship management of high-value clients with varied and complex needs.
Requirements
  • A minimum of 5 years of banking experience, with at least 3 years spent in the business banking environment.
  • Advanced customer relationship management (CRM) principles and techniques.
  • Different industry sectors and sector risk profiles/trends.
  • Local market (LM) sales principles and practices.
  • General banking practices and procedures.


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