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Senior IT Services Consultant

1 week ago

Cape Town, Western Cape, South Africa Netsurit Group Full time

Netsurit Group is a dynamic organization that requires an exceptional individual to fill the role of Senior IT Services Consultant.

This challenging position demands someone with extensive experience in the IT & Networking environment, holding formal IT qualifications and Microsoft role-based certifications.

The ideal candidate will possess a passion for technology, strong problem-solving skills, and an eagerness to learn and grow within our team.

Key Responsibilities:

  • Provide high-end technical support to Netsurit client portfolio, including design and implementation of projects, infrastructure security analysis, and client documentation.
  • Manage incident, problem, and change management, as well as resolve service requests.
  • Maintain a good understanding of the ITIL Framework and ITSM Systems.

Requirements:

  • At least 3-5 years' experience in IT & Networking environment, with formal IT qualifications and Microsoft role-based certifications.
  • Strong problem-solving skills and eagerness to learn and grow within the team.
  • Good knowledge of TCP/IP Networking protocols, VLANs, firewalls, managed switches, and routers.
  • Assist / mentor junior consultants and host technical workshops for the team.