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IT Services and Consulting Lead
1 week ago
Ampstek is seeking a highly skilled IT Services and Consulting Lead to join our team.
About the Role:The successful candidate will be responsible for leading the development and implementation of a data mapping strategy from an industry data warehouse to the Santam Policy Administration System.
Key Responsibilities:- Lead the design and development of a data mapping strategy that meets the requirements of the Santam Policy Administration System.
- Work closely with the Business Analysts and the Integration Team to ensure seamless integration of data pipelines and infrastructure.
- Partner with business stakeholders to ensure data integrity, security, and compliance with regulatory requirements.
- Drive a culture of continuous learning, process improvement, and innovation within the Business Operations area and the IT project team.
- Mid-Senior level
- Contract
- IT Services and IT Consulting
About Ampstek:
Ampstek is a dynamic organization that values innovation and expertise. We are committed to delivering exceptional services and solutions to our clients.