Heavy Diesel Service Expert

7 days ago

Johannesburg, Gauteng, South Africa ESG Recruitment Full time
About the Job

ESG Recruitment is seeking a highly skilled Service Technician to join our team.

Key Responsibilities
  1. Frequent travel to customer sites to perform routine maintenance and repairs on heavy equipment.
  2. Attend to equipment breakdowns, diagnose issues, and implement effective solutions.
  3. Commission new or refurbished equipment at customer premises, ensuring seamless integration and minimal downtime.
  4. Provide training on supplied equipment to customers, either on-site or in the workshop.
  5. Assemble new equipment according to manufacturer's instructions and industry standards.
  6. Execute service agreements with customers, including maintenance and inspection of their equipment.
  7. Perform routine maintenance, diagnostics, repairs, and troubleshooting on customer equipment at the workshop or site.
  8. Assist with spare parts procurement and workshop job quotations.
  9. Deliveries: Assist with equipment and spare parts deliveries to customers and suppliers.
  10. Promote products and services to customers in support of sales personnel.
  11. Work safely, adhering to applicable policies, procedures, and standards.
  12. Provide technical support at Company exhibitions, open days, and other customer-focused marketing activities.
  13. Actively participate in ongoing product development and improvement.
Requirements
  • Grade 12 Certificate.
  • Mechanical, heavy diesel, electrical, or hydraulic trade qualifications or similar.
  • At least 5 years' experience in a similar equipment mechanical Service Technician role.
  • Preferably extensive experience in the repair and maintenance of hydraulic hammers, pedestal booms, excavators, hydraulic power packs, and rock drills.
  • Ability to understand and follow hydraulic and electrical schematics.
  • Good mechanical aptitude.
  • Superior analytical and problem-solving skills.
  • Excellent customer service skills.
  • Good communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Motivated to learn and possibly pursue further qualifications.
  • Valid driver's license.
  • Physically fit to work on heavy equipment and in demanding environments.
  • Comfortable visiting underground work sites.
  • Computer literacy.
  • Preference for having your own tools.
  • The right to legally work in South Africa.

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