Technician - Heavy Machinery Maintenance
7 days ago
ESG Recruitment is seeking a skilled Service Technician to join our team.
About the Role- This is a field-based position, requiring frequent travel to customer sites to perform routine maintenance and repairs on heavy equipment.
- The successful candidate will be responsible for attending to equipment breakdowns, performing service and repairs, and providing technical support as needed.
- Field Service: Perform routine maintenance and repairs on heavy equipment at customer sites, both on surface and underground.
- Equipment Breakdowns: Respond promptly to equipment failures, diagnose issues, and implement effective solutions.
- Commissioning: Commission new or refurbished equipment at customer premises, ensuring seamless integration and minimal downtime.
- Training: Provide training on supplied equipment to customers, either on-site or in the workshop.
- Assembly: Assemble new equipment according to manufacturer's instructions and industry standards.
- Service Agreements: Execute service agreements with customers, including maintenance and inspection of their equipment.
- Workshop Operations: Receive equipment at the workshop, perform issued work instructions, and conduct audits and inspections.
- Maintenance and Repairs: Perform routine maintenance, diagnostics, repairs, and troubleshooting on customer equipment at the workshop or site.
- Spare Parts and Quotations: Assist with spare parts procurement and workshop job quotations.
- Deliveries: Assist with equipment and spare parts deliveries to customers and suppliers.
- Product Promotion: Promote products and services to customers in support of sales personnel.
- Safety and Compliance: Work safely, adhering to applicable policies, procedures, and standards.
- Exhibitions and Marketing: Provide technical support at Company exhibitions, open days, and other customer-focused marketing activities.
- Product Development: Actively participate in ongoing product development and improvement.
- Overtime and Shift Work: Be prepared to work overtime to attend to customer breakdowns and may require shift work.
- Grade 12 Certificate.
- Mechanical, heavy diesel, electrical, or hydraulic trade qualifications or similar.
- At least 5 years' experience in a similar equipment mechanical Service Technician role.
- Preferably extensive experience in the repair and maintenance of hydraulic hammers, pedestal booms, excavators, hydraulic power packs, and rock drills.
- Ability to understand and follow hydraulic and electrical schematics.
- Good mechanical aptitude.
- Superior analytical and problem-solving skills.
- Excellent customer service skills.
- Good communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Motivated to learn and possibly pursue further qualifications.
- Valid driver's license.
- Physically fit to work on heavy equipment and in demanding environments.
- Comfortable visiting underground work sites.
- Computer literacy.
- Preference for having your own tools.
- The right to legally work in South Africa.
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