Current jobs related to Business Process Improvement Director - Cape Town, Western Cape - DLK Group


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Welcome to Santam Insurance, a leading short-term insurer in South Africa! We are seeking an experienced Operational Improvement Director to join our team.About the RoleThe successful candidate will be responsible for leading operational improvement initiatives across multiple companies within the Santam Group. This includes providing vision and support to...


  • Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Job DescriptionAs a Director of Quality Excellence, you will lead our team in developing and executing process improvement initiatives that drive business outcomes and growth. You will partner with clients to identify strategic priorities and develop customized solutions.Main ResponsibilitiesDevelop and implement process improvement initiativesLead a team of...


  • Cape Town, Western Cape, South Africa Ananzi Full time

    We are seeking a Business Process Improvement Manager to join our team at Ananzi. As a Business Process Improvement Manager, you will be responsible for developing and implementing data-driven strategies to improve sales efficiency and effectiveness. Your responsibilities will include providing account managers with tools to conduct regular business reviews...


  • Cape Town, Western Cape, South Africa Sanlam Limited Full time

    About the RoleThis role is responsible for monitoring and analysing interactions between agents and customers to provide feedback and coaching to improve performance and customer experience.The ideal candidate will have strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements and implement changes to...


  • Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    We are seeking a Process Improvement Expert to join our IT department at Clicks Group Limited. As a key member of our team, you will be responsible for identifying areas for improvement and developing solutions to drive business growth and efficiency.Key Responsibilities:Conduct thorough analyses of business processes and identify areas for...


  • Cape Town, Western Cape, South Africa The Recruitment Council Full time

    About the OpportunityWe are seeking a highly experienced Business Operations Director to join our team at The Recruitment Council. As a key member of our organisation, you will be responsible for leading and managing business operations, including strategic planning, process improvement, and talent development.ResponsibilitiesStrategic Planning: Develop and...


  • Cape Town, Western Cape, South Africa LexisNexis Risk Solutions Full time

    We are looking for a Sr Operational Process Analyst to join our team at LexisNexis Legal & Professional.Sr Operational Process AnalystThis position involves contributing toward the improvements in our operational processes, policies, and supporting tools. You'll be part of making critical decisions and communicating with teams/management in the Global...


  • Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full time

    About WNS (Holdings) LimitedAs a global Business Process Management leader, we offer business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals. Our WNS South Africa team has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing in South...


  • Cape Town, Western Cape, South Africa Faircape Health Full time

    About UsFaircape Health is a dynamic and growing healthcare organisation, committed to delivering high-quality patient care and services. We are seeking a highly experienced Process Improvement and Finance Lead to join our team, responsible for leading and managing the finance and process improvement functions.Responsibilities:Process Improvement:Identify...


  • Cape Town, Western Cape, South Africa RPO Recruitment Full time

    ResponsibilitiesEvaluate current manufacturing practices and identify areas for improvement by analyzing production schedules, workflow, and resource allocation.Develop and implement process improvements and technological upgrades to increase efficiency, quality, and productivity.Analyze employees' tasks and responsibilities to identify procedures or tools...


  • Cape Town, Western Cape, South Africa Saint Gobain Cristaleria, SL Full time

    About the RoleWe are looking for a highly motivated and experienced Process Engineer to join our team as a Quality Control Specialist.The successful candidate will be responsible for developing and introducing quality control processes to improve production performance and ensuring compliance with statutory and company requirements.This role requires...


  • Cape Town, Western Cape, South Africa SWATX Full time

    The Job DescriptionWe are seeking an experienced Operations Execution specialist to enhance our operational processes and ensure seamless execution of plans.This role is crucial for aligning operational activities with company objectives, monitoring performance metrics, and implementing process improvements.


  • Cape Town, Western Cape, South Africa Zeminwe Recruitment Full time

    Job Description:We are seeking a skilled and detail-oriented Process Improvement Specialist to join our dynamic Automation team at Zeminwe Recruitment. As a key member of the team, you will play a critical role in identifying bottlenecks throughout the procurement and production processes.Duties & Responsibilities:Process Optimization: Identify areas for...


  • Cape Town, Western Cape, South Africa Saint-Gobain Group Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Validating our WCM structure and resources to ensure alignment with our business objectives.Assessing plant employees' WCM capabilities and developing tailored training programs to address identified gaps.Implementing World Class Manufacturing methodologies to achieve targeted cost...


  • Cape Town, Western Cape, South Africa Eqplus Full time

    Job Summary:This is an exciting opportunity to join our team as a Procurement and Systems Optimization Specialist. The successful candidate will be responsible for optimizing procurement processes and ensuring that business needs are met through the effective use of integrated systems, including SAP.Key Accountabilities:Lead Procurement Processes: Lead and...


  • Cape Town, Western Cape, South Africa iLaunch (Pty) Ltd Full time

    About the RoleThis position requires a Process Improvement Manager to lead Agile delivery excellence in a DevOps environment.Key Skills and QualificationsMatric qualification or higher.Relevant IT degree or diploma.At least 3 years of experience as a Scrum Master in Agile and DevOps environments.Familiarity with dashboards, KPI/metrics, and burn-down charts.


  • Cape Town, Western Cape, South Africa ExlService Holdings, Inc. Full time

    ResponsibilitiesCore ResponsibilitiesOptimize dialer software performance and adjust settings to enhance conversion rates and agent productivity.Ensure dialer system compliance with regulatory requirements, including Do Not Call (DNC) lists and other telemarketing regulations.Analyze key performance indicators (KPIs) such as call volume, penetration, contact...


  • Cape Town, Western Cape, South Africa BOSS Professional Services (Pty) Ltd Full time

    We are seeking a highly skilled Senior Functional Analyst to join our team at BOSS Professional Services. As a key member of our advisory and consulting team, you will play a critical role in helping our clients achieve their business goals.Key Skills and QualificationsBusiness analysis and process improvementFinancial services and banking sector...


  • Cape Town, Western Cape, South Africa Network Finance Full time

    Network Finance OpportunityWe are seeking a highly skilled Chartered Accountant to join our team as a Financial Director, responsible for managing revenue, credit, and projects.About the RoleAs a key member of our Executive management team, you will be responsible for developing and implementing a suited credit offering that improves customer experience....


  • Cape Town, Western Cape, South Africa ManpowerGroup SA Full time

    Job OverviewThe Billing Team Lead will be responsible for overseeing the entire billing process, ensuring timely and accurate invoicing, and managing projects to prevent open projects exceeding 60 days. The successful candidate will have a strong background in accounting and credit management, with experience in overseeing the entire billing process. They...

Business Process Improvement Director

2 weeks ago


Cape Town, Western Cape, South Africa DLK Group Full time

Are you an experienced Business Process Improvement Director looking for a new challenge? We are seeking a highly skilled professional to join our team and lead our business process improvement initiatives.

In this role, you will be responsible for identifying areas for improvement and developing solutions to increase efficiency and productivity.

Your responsibilities will include:

  • Conducting process analysis and identifying areas for improvement;
  • Developing and implementing process improvements;
  • Collaborating with senior management to develop and implement strategic plans;
  • Providing coaching and mentoring to team members;
  • Measuring the effectiveness of process improvements.