Process Improvement Lead

About UsFaircape Health is a dynamic and growing healthcare organisation, committed to delivering high-quality patient care and services. We are seeking a highly experienced Process Improvement and Finance Lead to join our team, responsible for leading and managing the finance and process improvement functions.Responsibilities:Process Improvement:Identify...

Job Summary:This is an exciting opportunity to join our team as a Procurement and Systems Optimization Specialist. The successful candidate will be responsible for optimizing procurement processes and ensuring that business needs are met through the effective use of integrated systems, including SAP.Key Accountabilities:Lead Procurement Processes: Lead and...

About the RoleThis position requires a Process Improvement Manager to lead Agile delivery excellence in a DevOps environment.Key Skills and QualificationsMatric qualification or higher.Relevant IT degree or diploma.At least 3 years of experience as a Scrum Master in Agile and DevOps environments.Familiarity with dashboards, KPI/metrics, and burn-down charts.

Key ResponsibilitiesThe successful candidate will be responsible for:Developing and documenting control software and innovative software tools;Conducting module-level testing and validation to ensure optimal performance in the system;Spearheading continuous improvement initiatives by engineering enhancements to software development processes;Designing system...

We are seeking a Process Improvement Expert to join our IT department at Clicks Group Limited. As a key member of our team, you will be responsible for identifying areas for improvement and developing solutions to drive business growth and efficiency.Key Responsibilities:Conduct thorough analyses of business processes and identify areas for...

About WNS (Holdings) LimitedAs a global Business Process Management leader, we offer business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals. Our WNS South Africa team has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing in South...

About the RoleWe are looking for a highly motivated and experienced Process Engineer to join our team as a Quality Control Specialist.The successful candidate will be responsible for developing and introducing quality control processes to improve production performance and ensuring compliance with statutory and company requirements.This role requires...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

The Job DescriptionWe are seeking an experienced Operations Execution specialist to enhance our operational processes and ensure seamless execution of plans.This role is crucial for aligning operational activities with company objectives, monitoring performance metrics, and implementing process improvements.

We are seeking a Business Process Improvement Manager to join our team at Ananzi. As a Business Process Improvement Manager, you will be responsible for developing and implementing data-driven strategies to improve sales efficiency and effectiveness. Your responsibilities will include providing account managers with tools to conduct regular business reviews...

Unlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...

The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

About the RoleThis role is responsible for monitoring and analysing interactions between agents and customers to provide feedback and coaching to improve performance and customer experience.The ideal candidate will have strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements and implement changes to...

Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Job OverviewAs a Quality Process Improvement Expert, you will play a vital role in enhancing our quality processes across production, working closely with cross-functional teams to ensure adherence to company and industry standards, customer requirements, and regulations.Your Key Responsibilities:You will identify and resolve quality issues, determine the...

Job DescriptionThe Quality Assurance Consultant plays a crucial role in ensuring the effectiveness of our operations by monitoring interactions, providing feedback, and identifying areas for improvement.

Lead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...

Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

Company Overview:We are Communicate Recruitment, a leading recruitment agency committed to connecting top talent with exciting career opportunities. Our expertise spans various industries, and we pride ourselves on delivering exceptional results for our clients. Skillset:Tech Savvy Agent: Proficient in using tools like JIRA, Visio, and SQL (or similar) is...