Retail Operations Assistant
16 hours ago
Job Overview
We are seeking a detail-oriented Retail Operations Assistant to manage orders and deliveries of stock to key Retailers across the country.
Key Responsibilities:
- Process Orders: Timely processing of orders on the company system (Fincon)
- Allocate Orders: Allocation of orders to the correct warehouse location and collaboration with the operations team for efficient processing
- Manage Stock Allocation: Management of stock allocation to orders and coordination with the procurement department on incoming orders and stock transfers
- Exception Management: Handling exceptions and customer expectations relating to stock shortages and delays
- Customer Communication: Keeping customers informed about product developments, price updates, and stock levels
- Order Fulfillment: Ensuring that orders are invoiced, delivered, and booked by customers within agreed service delivery times
- Query Resolution: Resolving queries related to faulty stock returns in conjunction with the technical team
- Inventory Management: Collaborating with product managers and account managers on stock levels and demand
Requirements:
- Qualifications: Completion of Matric or National Senior Certificate is essential; tertiary qualification is beneficial
Estimated Salary: $45,000 - $60,000 per annum, depending on experience and qualifications. As a Retail Operations Assistant at Curiska, you will have opportunities for growth and development in a fast-paced environment.
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