Appointment Scheduler
6 days ago
We are seeking a highly skilled and organized APPOINTMENT SCHEDULER to join our team at Helderberg Personnel. The successful candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
Key Responsibilities:- Appointment Scheduling: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.
- Customer Service: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.
- Record Keeping: Maintain accurate records of appointments, service requests, customer information, and service histories in the dealership's database or CRM system.
The ideal candidate will also have experience working in a motor dealership environment, with a strong understanding of customer service principles and practices.
Requirements:- Relevant industry experience: 2-3 years
- Fully bilingual (English, Afrikaans) – a third SA language would be an advantage
- Motor dealership industry experience is essential
- Working Experience in the role of Bookings Clerk within a Dealership would be preferred.
- Some mechanical knowledge would be a significant advantage
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Appointment Scheduler Specialist
1 day ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel cc Full timeKey Responsibilities- Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.- Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.- Use dealership...
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